Commercial Lead – IT and Digital

JR United Kingdom; Norwich; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company seeks an experienced Commercial Lead – IT and Digital to develop innovative digital strategies within a collaborative environment. The role focuses on IT procurement, contract management, and enhancing value through strategic supplier relationships. This permanent position offers hybrid working and a strong commitment to cross-team mentoring and support.

Benefits

30 days annual leave entitlement

Hybrid working model

Qualifications

• 5+ years in IT purchasing or contract negotiation.
• Strong background in public service settings.

Responsibilities

• Lead development and implementation of a Digital & IT Service Plan.
• Drive procurement processes and contract negotiations.
• Act as the subject matter expert for IT commissioning.

Skills

IT procurement

Contract management

Commercial leadership

Supplier relationship management

Stakeholder engagement

Risk evaluation

Education

CIPS Level 3 qualification

Job description

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Commercial Lead – IT and Digital, Norwich

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Job Views:

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Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Position: Commercial Lead – IT and Digital

Location: Kingston upon Thames (Hybrid Working)

Type: Permanent

30 days annual leave entitlement

4 days a week in the office initially, reducing to 1 day a week. Long term, post probation - twice a month in the office, subject to service/corporate needs

The Role

We are looking for an experienced Commercial Lead – IT and Digital to shape and deliver innovative, value-driven digital strategies across a shared service setting that supports multiple partners.

This role leads on all aspects of Digital & IT procurement, contract management, supplier relationships, and commissioning governance, ensuring that digital investments are aligned to strategic goals and deliver maximum value and performance.

Main Duties and Responsibilities

• Leading the development and implementation of a comprehensive Digital & IT Service Plan and Category Strategy.
• Driving complex procurement processes and contract negotiations across a variety of IT and digital services.
• Acting as the subject matter expert for all IT commissioning and supplier engagement.
• Ensuring digital contracts and services provide value for money, measurable impact, and continuous improvement.
• Shaping the approach to market engagement, working with internal and external stakeholders to understand needs and opportunities.
• Providing mentoring and support to colleagues across teams, helping build commercial and commissioning capability.
• Deputising for the Commercial Manager – Digital & IT as required.

Skills & Experience

• A strong background in IT procurement, contract management, and commercial leadership within a complex or public service setting.
• Proven ability to navigate procurement legislation, frameworks, and commissioning best practice.
• Commercial acumen and expertise in IT supplier markets, risk evaluation, and value assurance.
• Experience leading on supplier relationship management and contract performance.
• Strong communication and stakeholder engagement skills, with a proactive, collaborative approach.
• CIPS Level 3 qualification or equivalent experience (minimum 5 years in IT purchasing or contract negotiation).