Commercial Claims Handler

Stride Resource Management; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Support with professional development

Commitment to work-life balance

Collaborative team culture

Job summary

A leading independent insurance brokerage in Manchester is seeking a Claims Handler to manage various commercial claims. The role involves direct client interaction and ensuring claims are processed efficiently. Candidates with a strong background in claims handling are encouraged to apply for this opportunity that values professional growth and work-life balance.

Qualifications

• Previous experience in a claims handling role (commercial preferred).
• Confidence working directly with clients and external partners.
• Good time management and attention to detail.

Responsibilities

• Managing your own caseload of commercial claims, including Property, Liability, and Motor Fleet.
• Acting as the main point of contact for clients, insurers, and adjusters throughout the lifecycle of each claim.
• Providing timely updates, guidance and support to ensure clients understand the process.

Skills

Claims Management

Client Interaction

Attention to Detail

Time Management

Job description

3 days ago Be among the first 25 applicants

Stride Resource Management provided pay range

This range is provided by Stride Resource Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Stride Resource Management

Joining a growing independent insurance brokerage that’s built a reputation for doing things well - especially when it comes to claims... as the awards they win regularly demonstrate.

With a focus on service, they treat claims handling as a key part of their client proposition, not just a back-office function.

This opportunity is ideal for someone with experience in claims and who wants to be more than a post box - you’ll be handling a mix of commercial claims, providing day-to-day support to clients and colleagues while managing cases through to resolution.

What’s On Offer:

• Salary up to £45,000 depending on experience
• Hybrid working, and a modern working environment in Manchester
• A business-wide commitment to work-life balance and employee wellbeing
• Support with professional development and qualifications
• A collaborative, down-to-earth team culture with regular social events
• Opportunities to get involved in broader projects as the team continues to grow

What You’ll Be Doing:

• Managing your own caseload of commercial claims, including Property, Liability, and Motor Fleet
• Acting as the main point of contact for clients, insurers, and adjusters throughout the lifecycle of each claim
• Providing timely updates, guidance and support to ensure clients understand the process and feel supported
• Recording and managing all case details accurately, maintaining an effective diary system and claims reporting
• Preparing MI and claims summaries for internal teams and clients as needed

What You’ll Need:

• Previous experience in a claims handling role (commercial preferred, but personal lines will be considered)
• Confidence working directly with clients and external partners
• Good time management and attention to detail
• A calm, measured approach—especially when clients are under pressure
• Willingness to develop further through training and on-the-job learning

If you’re looking for a role where your claims knowledge is valued and you want to be part of a team that treats service as more than just a slogan, this could be the right move.

Please contact Anthony Barlow to discuss - 07429 567647 / [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance, Customer Service, and Sales

• Industries

  Insurance, Insurance Agencies and Brokerages, and Insurance Carriers

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