Commercial Claims Executive

Lawes Consulting Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work options

Job summary

Trades Workforce Solutions is seeking an experienced professional to handle a portfolio of professional indemnity claims, focusing on Construction & Property professionals. The role involves liaising with clients and insurers, maintaining accurate records, and producing thought leadership content.

The ideal candidate should have at least five years of experience in this area and excellent communication skills. Our commitment also includes flexible working arrangements to support our team members.

Qualifications

• Minimum of five years of experience working within professional indemnity claims.
• Ideally with a focus on Construction and/or Property professionals.

Responsibilities

• Reviewing, drafting and submitting notifications to insurers.
• Liaising with stakeholders to manage claims proactively.
• Maintaining accurate data and records within the case management systems.
• Producing thought leadership pieces for clients.
• Attending pre-renewal meetings and claim review meetings.

Skills

Good verbal and written communication skills

Highly organised

Resilient and calm under pressure

Minimum five years experience in professional indemnity claims

Education

Cert CII qualification or law degree

Tools

ECF knowledge

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Overview

This role involves handling a portfolio of professional indemnity claims, focussing on claims against Construction & Property professionals, including Architects, Engineers, Surveyors and Property Managers. We are looking for an experienced individual with an interest in handling Construction & Property PI claims, who has the confidence and ability to attend client meetings, deal with complex and high-value claims and the passion to contribute to our thought leadership and data offerings. The ideal candidate will have the ability to review policy wordings, and will be comfortable advocating on behalf of our clients, so that they obtain the correct policy coverage available under the terms of their policy.

Key Responsibilities

• Reviewing, drafting and submitting notifications to insurers
• Liaising with various stakeholders, including clients, placing colleagues and insurers to keep all parties up to date, and to ensure that claims are being proactively managed in the client’s best interests
• Maintaining accurate data and records within our case management systems
• Producing thought leadership pieces for markets and areas of interest to clients
• Attendance of pre-renewal meetings and claim review meetings, and conducting CPD presentations
• Act as a point of referral for junior members of the team

Required Skills

• Good verbal and written communication skills
• Highly organised, and able to prioritise workloads and own time
• Resilient and calm under pressure
• A minimum of five years of experience working within professional indemnity claims, either at a broker, insurer or law firm (ideally with a focus on Construction and/or Property professionals)

Desirable

• Cert CII qualification or law degree
• Knowledge of ECF and the London Market

What do we offer in return?

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.