Commercial Banking Controls Manager

LLOYDS BANKING GROUP

Birmingham

Hybrid

GBP 67,000 - 74,000

Full time

9 days ago
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

30 days’ holiday
Bonus scheme
Share schemes
Pension contribution up to 15%

Job summary

Lloyds Banking Group is seeking a Commercial Banking Controls Manager in the UK to strengthen its control environment within Commercial Banking Coverage. You will partner with teams to manage controls, respond to risk events and drive practical improvements, including data, reporting, automation and AI-enabled approaches.

The role foregrounds risk management, governance and collaboration with senior business partners, offering scope to enhance control processes and reporting across the function.

Qualifications

  • Risk and control principles to understand and improve control environments.
  • Experience with managing risk events and action tracking.
  • Ability to interpret MI and data to drive recommendations.
  • Experience with governance, audit's or controls functions.

Responsibilities

  • Help Coverage teams understand, maintain and improve control environment.
  • Manage existing controls; create/retire controls as processes change.
  • Manage operational risk events and related actions to resolution.
  • Analyse risk and control data to identify trends and issues.
  • Prepare and present reporting for leadership and governance forums.
  • Support investigations and thematic reviews with evidence-based actions.

Skills

Risk management
Data analysis
Collaboration
Communication
Continuous improvement
AI literacy

Tools

Power BI

Job description

Posted date

Posted Today

We're rebooting an icon and building the future of finance.

Find out why you should join us.

JOB TITLE

Commercial Banking Controls Manager

SALARY

£67,023 - £74,470 pa

LOCATION(S)

Birmingham, Bristol, Edinburgh, Glasgow, Leeds or Manchester

HOURS

Full-time, 35 hours per week

WORKING PATTERN

Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites.

ABOUT THIS OPPORTUNITY

Would you like to help Commercial Banking grow safely and sustainably by strengthening its control environment?

We’re looking for a Manager to join our Chief Controls Office team, supporting Commercial Banking Coverage. Coverage teams work directly with commercial customers, helping them achieve their goals. You’ll work in partnership with these teams to manage their controls, respond to risk events and identify practical improvements.

You’ll provide clear analysis, advice and guidance tailored to senior business partners. The role offers scope to improve how we use data, reporting, automation and artificial intelligence across our risk and control activity.

In this role, you’ll:
  • Help Commercial Banking Coverage teams understand, maintain and improve their control environment.
  • Manage existing controls and support the creation, improvement or retirement of controls as business processes change.
  • Manage operational risk events and related actions through to resolution, identifying where controls need to be introduced or improved.
  • Analyse risk and control information, identifying trends, issues and opportunities for improvement.
  • Prepare and present clear reporting for the leadership team, committees and governance forums.
  • Support investigations and thematic reviews, using evidence to assess issues and recommend proportionate actions.
Why Lloyds Banking Group?

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data and technology are leading to innovative projects, fresh possibilities and new ways for our people to work, learn and thrive.

You’ll join a collaborative team that works closely with colleagues across Commercial Banking. The team supports the business to understand its control environment and achieve sustainable growth while managing operational risk effectively.

WHAT YOU'LL NEED
Risk Management

You can apply risk and control principles to understand how controls are operating, identify improvements and support the management of risk events and actions.

Data Analysis

You can interpret management information and other data to identify trends, investigate issues and turn your findings into practical recommendations.

Collaboration

You can build constructive working relationships with key contributors and business collaborators, understand their needs and provide appropriate advice, support and challenge.

Communication

You can explain complex risk and control information clearly in written reports, presentations, meetings and governance forums.

Continuous Improvement

You can identify opportunities to improve processes, controls and reporting, and help turn agreed improvements into practical changes.

AI Literacy

You understand how artificial intelligence and automation can support more effective analysis, reporting and ways of working. You’re willing to explore their appropriate use while applying relevant controls and judgement.

And any experience of this would be really useful
  • Experience in risk, controls, operational risk, governance or audit.
  • Knowledge of Commercial Banking, customer coverage or relationship management.
  • Experience creating or analysing management information using Power BI.
  • Experience managing operational risk events, control assessments or related actions.
  • Exposure to process automation or artificial intelligence-enabled improvements.
ABOUT WORKING FOR US

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We especially welcome applications from under-represented groups.

We’re disability confident. If you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We’re also open to discussing flexible working arrangements, including job sharing, where these meet the needs of the role and the team.

We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%.
  • An annual bonus award, subject to Group performance.
  • Share schemes, including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days’ holiday, with bank holidays on top.
  • A range of wellbeing initiatives and generous parental leave policies.
Job ID

162469

Agile Working Options

Job Share; Flexibility in when hours are worked; Hybrid Working

Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

Commercial Banking Controls Manager
Commercial Banking Controls Manager

LLOYDS BANKING GROUP • Manchester

Hybrid
GBP 67,000 - 74,000
Generous pension contribution up to 15
Annual bonus
Share schemes
+4
Commercial Banking Controls Manager
Commercial Banking Controls Manager

LLOYDS BANKING GROUP • Leeds

Hybrid
GBP 67,000 - 74,000
Commercial Banking Controls Manager
Commercial Banking Controls Manager

LLOYDS BANKING GROUP • West of England

Hybrid
GBP 67,000 - 74,000
Pension up to 15%
Annual bonus
Share schemes
+3
Commercial Banking Controls Manager
Commercial Banking Controls Manager

LLOYDS BANKING GROUP • City of Edinburgh

Hybrid
GBP 67,000 - 74,000
Pension up to 15%
Annual bonus
Share schemes (free shares)
+4
Commercial Banking Controls Manager
Commercial Banking Controls Manager

LLOYDS BANKING GROUP • United Kingdom

Hybrid
GBP 67,000 - 74,000
Pension up to 15%
Annual bonus
Share schemes
+3
Commercial Banking Controls Manager
Commercial Banking Controls Manager

Lloyds Bank plc • Glasgow

Hybrid
GBP 67,000 - 74,000
Flexibility in hours
Hybrid working
Job share
Commercial Banking Controls Manager
Commercial Banking Controls Manager

Lloyds Bank plc • United Kingdom

Hybrid
GBP 67,000 - 74,000
Hybrid Working
Job Share
Flexibility in hours
Senior Commercial Banking Controls Leader
Senior Commercial Banking Controls Leader

LLOYDS BANKING GROUP • City of Edinburgh

Hybrid
GBP 67,000 - 74,000
Pension up to 15%
Annual bonus
Share schemes (free shares)
+4
Head of Finance Risk
Head of Finance Risk

LLOYDS BANKING GROUP • City of Edinburgh

On-site
GBP 90,000 - 190,000
Pension up to 15%
Annual bonus
Share schemes
+3
Senior Manager Control Office
Senior Manager Control Office

Lloyds Banking Group • West of England

On-site
GBP 70,000 - 90,000
Generous pension contribution of up to 15%
Annual performance-related bonus
Share schemes including free shares
+3