Commercial Assistant

Mears Group; Leeds; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Mears Rewards

Volunteering leave

Family-friendly policies

Job summary

Mears Group in Leeds is seeking a Commercial Assistant to support the commercial team, ensuring accurate reporting and cost control across housing maintenance contracts.

You will assist with day-to-day commercial and admin tasks, helping to maintain high standards of customer service, health & safety, and compliance within a leading housing and care provider.

Qualifications

• Strong time management, planning and organisational skills.
• Good written, numeracy, verbal and interpersonal communication skills.
• Professional, courteous customer-facing approach.
• Ability to liaise with service users, colleagues and external stakeholders.

Responsibilities

• Support Commercial Manager and team in maintaining commercial control and reporting across housing maintenance contracts.
• Assist with cost control and ensure information is recorded accurately per procedures.
• Support commercial processes to maximise value recovery and customer service standards.
• Carry out administrative tasks across local operations and internal departments.
• Record and respond to client and service user communications promptly and professionally.
• Assist with materials requisitions, purchase orders and invoicing processes.
• Input cost and work order data to support timely billing of works.
• Communicate updates to service users about ongoing works.

Skills

Strong time management

Organisational skills

Written communication

Interpersonal skills

Customer service focus

Tools

Microsoft Office

Job description

Annual salary: up to £28,516.62 Commercial Assistant Location: Leeds Contract Type: Full-Time, Permanent 42.5 Hours per week - Monday - Friday Salary: £28,516.62 per annum Benefits: 25 days annual leave, Mears Rewards, volunteering leave, family-friendly policies

About the Role

We’re seeking a highly motivated Commercial Assistant to join our dedicated team based in the Leeds office. In this supportive role, you’ll work closely with the Commercial Manager & Head of Operations and the wider commercial team to help maintain effective commercial control and accurate reporting across our housing property contracts. You’ll play an important part in supporting day-to-day commercial and administrative activities, helping to ensure costs are controlled, information is accurate, and processes are followed in line with company standards. This role is ideal for someone looking to build or develop a career in a commercial environment within a leading housing and care provider, while contributing to excellent customer service, compliance, and safety.

Role Responsibilities

• Support the Commercial Manager & Head of Operations and commercial team in maintaining commercial control and accurate reporting across housing maintenance contracts
• Assist with cost control activities, ensuring information is recorded accurately and in line with company procedures
• Support best-practice commercial processes to help maximise value recovery and maintain high standards of customer service
• Carry out administrative tasks across local operations and internal departments
• Record and respond to client and service user communications in a timely and professional manner
• Assist with materials requisitions, purchase orders, and invoicing processes
• Input cost and work order data to support timely completion and billing of works
• Communicate with service users regarding ongoing works, providing clear and helpful updates
• Liaise with colleagues to ensure accurate and timely information is shared across teams
• Help maintain company assets in line with policy and report any damages or issues promptly
• Attend meetings and training sessions to support ongoing learning and development
• Uphold high standards of professionalism, health & safety, and customer care at all times
• Provide commercial and administrative support to quantity surveyors, including assistance with pricing and general commercial practices

Role Criteria

• Strong time management, planning, and organisational skills, with the ability to prioritise tasks effectively
• Confident in using computerised systems and Microsoft Office applications to support commercial and administrative activities
• Good written, numeracy, verbal, and interpersonal communication skills
• A strong customer service focus, with a professional and courteous approach to all interactions
• Ability to liaise effectively with service users, colleagues, and external stakeholders to support day-to-day operations
• Willingness to attend meetings and training sessions to support learning and development
• Commitment to following health & safety requirements and company procedures at all times

Benefits

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - a company-wide celebration of your hard work
• Volunteering leave to support community initiatives
• Mears Rewards - discounts on groceries, holidays, eye tests, and more
• Family-friendly policies and support

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility