Commercial and Supplier Performance Manager

Anglian Water Services; Peterborough; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Commercial and Supplier Performance Manager, where your expertise in supplier relationships and contract management will drive significant value. This role offers the unique opportunity to lead a team overseeing over 700 suppliers and an annual spend exceeding £500 million. You'll be instrumental in fostering strong supplier partnerships, ensuring compliance, and implementing continuous improvement initiatives. With a flexible working environment and a commitment to employee wellbeing, this position is perfect for those looking to make a real impact in the water industry while enjoying a supportive and dynamic workplace.

Benefits

Personal private health care

26 days annual leave

Competitive pension scheme

Flexible benefits for wellbeing

Qualifications

• Expertise in commercial contracts and supplier management is essential.
• Strong negotiation and leadership skills are crucial for success.

Responsibilities

• Manage supplier relationships and ensure compliance with contracts.
• Lead a team responsible for a large portfolio of suppliers and spending.

Skills

Commercial contracts understanding

Framework methodologies

Negotiation skills

Leadership skills

Communication skills

Analytical skills

Supplier relationship management

Contractual issue resolution

Job description

Commercial and Supplier Performance Manager

Home working and Peterborough Office (2-3 days in the office)

Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location will be Thorpe Wood House, an Anglian Water site.

It’s an exciting time to join Anglian Water as we deliver an £11bn business plan over the next 5 years – the biggest we have ever delivered. Supplier relationships and performance are critical to our success and we want to utilise these relationships in order to deliver increased value and ensure they contribute to delivering an excellent experience to our customers and colleagues.

As the Commercial and Supplier Performance Manager, you will be accountable for ensuring compliance and delivering resilience across our supply chain, maximising value through active framework and contract management, and setting the framework management strategy across Anglian Water.

You will lead a team and be responsible for a portfolio of over 700 suppliers and an annual spend of over £500m, through a centrally-led approach. Lead the realisation of value through commercial dealings, increasing framework compliance and increasing the performance of our supply chain.

What will you be doing?

1. Ultimate accountability for the effective framework and contract management across a large portfolio of spend.
2. Ensure strict adherence to the requirements outlined in the Supplier and Framework Management Policy, guaranteeing compliance across all interactions.
3. Act as an escalation contact with our suppliers for contractual delivery, performance and compliance issues, overseeing the overall supplier relationships and serving as the point of escalation when necessary.
4. Cultivate and strengthen robust relationships with critical suppliers, promote a deep understanding of our business needs and foster continuous improvement in collaboration.
5. Enable the Supplier Experience strategy and embed this within the approach to maximising supplier relationship management – and align relevant strategies back to key Anglian Water goals and outcomes.
6. Oversee and evaluate the fulfilment of contractual obligations by core suppliers, and by appointed Supplier Relationship Managers, to ensure seamless operations and adherence to agreements.
7. Act as a subject matter expert on commercial disputes including works ordered under the NEC suite of contracts.
8. Using your strong negotiating skills, lead the development of continuous improvement initiatives and business efficiency cases relating to supplier relationship management, commercial management and risk management.
9. Formulate, implement, and manage strategies to address instances of non-compliance with contractual obligations, under-performance and supplier risks.
10. Be responsible for the management and undertaking of bespoke investigations and collaborate with the Delivery & Commercial Assurance team to implement any findings and recommendations.
11. Develop and conduct thorough supplier assessments to assess and monitor supplier capability, capacity, and overall business health, ensuring a robust and resilient supply chain.

What does it take to be a Commercial and Supplier Performance Manager?

1. Expert understanding of commercial contracts, service level agreements and KPIs including NEC suite.
2. Expert understanding of Framework and Supplier methodologies and processes.
3. Ability to develop and maintain healthy & effective relationships with suppliers.
4. Highly developed leadership negotiation, communication and influencing skills.
5. Strong interpersonal skills, ability to negotiate & influence a wide range of stakeholders.
6. Excellent communication skills with the ability to communicate clearly & effectively.
7. Excellent analytical skills and the ability to cultivate insights from a wide range of data sources.
8. Clear knowledge of best practice contract methodologies.
9. Experience of developing and managing supplier relationships.
10. Experience of resolving contractual issues and resolving supplier relationships.
11. Experience of formally assessing Supplier compliance & performance.
12. Experience of contract & framework renewals and replacements.
13. Proven track record of maximising the value from suppliers through effective operational governance of contracts.

As a valued employee, you’ll be entitled to:

1. Personal private health care.
2. 26 days annual leave – rising with length of service.
3. Competitive pension scheme – Anglian Water double-matches your contributions up to 6%.
4. Flexible benefits to support your wellbeing and lifestyle.

About the company

Anglian Water is a water company that operates in the East of England.