Commercial and Supplier Performance Manager

Anglian Water Group Ltd.; Peterborough; Hybrid; GBP 45,000 - 75,000; Full time

Job description

Commercial and Supplier Performance Manager page is loaded

Commercial and Supplier Performance Manager

Apply locations Peterborough time type Full time posted on Posted Today time left to apply End Date: May 7, 2025 (13 days left to apply) job requisition id R29444

Salary to be confirmed upon appointment

Permanent

Full time, 37 hours

Home working and Peterborough Office (2-3 days in the office)

Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location will be Thorpe Wood House an Anglian Water site.

It’s an exciting time to join Anglian Water as we deliver an £11bn business plan over the next 5 years – the biggest we have ever delivered. Supplier relationships and performance are critical to our success and we want to utilise these relationships in order to deliver increased value and ensure they contribute to delivering an excellent experience to our customers and colleagues.

As the Commercial and Supplier Performance Manager, you will be accountable for ensuring compliance and delivering resilience across our supply chain, maximising value through active framework and contract management, and setting the framework management strategy across Anglian Water.

You will lead a team and be responsible for a portfolio of over 700 suppliers and an annual spend of over £500m, through a centrally-led approach. Lead the realisation of value through commercial dealings, increasing framework compliance and increasing the performance of our supply chain.

What will you be doing?

• Ultimate accountability for the effective framework and contract management across a large portfolio of spend.
• Ensure strict adherence to the requirements outlined in the Supplier and Framework Management Policy, guaranteeing compliance across all interactions.
• Act as an escalation contact with our suppliers for contractual delivery, performance and compliance issues, overseeing the overall supplier relationships and serving as the point of escalation when necessary.
• Cultivate and strengthen robust relationships with critical suppliers, promote a deep understanding of our business needs and foster continuous improvement in collaboration.
• Enable the Supplier Experience strategy and embed this within the approach to maximising supplier relationship management – and align relevant strategies back to key Anglian Water goals and outcomes.
• With wide experience in managing contracts in many different forms (including significant NEC suite experience) you will oversee and evaluate the fulfilment of contractual obligations by core suppliers, and by appointed Supplier Relationship Managers, to ensure seamless operations and adherence to agreements.
• Act as a subject matter expert on commercial disputes including works ordered under the NEC suite of contracts.
• Using your strong negotiating skills, lead the development of continuous improvement initiatives and business efficiency cases relating to supplier relationship management, commercial management and risk management.
• Formulate, implement, and manage strategies to address instances of non-compliance with contractual obligations, under-performance and supplier risks.
• Be responsible for the management and undertaking of bespoke investigations and collaborate with the Delivery & Commercial Assurance team to implement any findings and recommendations.
• Develop and conduct thorough supplier assessments to assess and monitor supplier capability, capacity, and overall business health, ensuring a robust and resilient supply chain.

What does it take to be a Commercial and Supplier Performance Manager?

• Expert understanding of commercial contracts, service level agreements and KPIs including NEC suite.
• Expert understanding of Framework and Supplier methodologies and processes.
• Excellent commercial management skills.
• Ability to develop and maintain healthy & effective relationships with suppliers.
• Highly developed leadership negotiation, communication and influencing skills.
• Strong interpersonal skills, ability to negotiate & influence wide range of stakeholders.
• Excellent communication skills with the ability to communicate clearly & effectively.
• Excellent analytical skills and the ability to cultivate insights from a wide range of data sources.
• Clear knowledge of best practice contract methodologies.
• Experience of developing and managing supplier relationships.
• Experience of resolving contractual issues and resolving supplier relationships.
• Experience of formally assessing Supplier compliance & performance.
• Experience of contract & framework renewals and replacement.
• Proven track record of maximising the value from suppliers through effective operational governance of contracts.

As a valued employee, you’ll be entitled to:

• Personal private health care.
• 26 days annual leave – rising with length of service.
• Flexible working.
• Competitive pension scheme – Anglian Water double-matches your contributions up to 6%.
• Bonus scheme.
• Flexible benefits to support your wellbeing and lifestyle.

Closing date: 6th May 2025

About Us

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.

We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please reach out to our team at [e-mail].

To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.

If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.

Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.