Commercial Admin Apprentice: Kickstart a Sales Career

Icanbea; Norwich; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Training opportunities

West Suffolk College apprenticeship

Job summary

TMO Highways is recruiting a Commercial Support Apprentice to join the Commercial team at our head office in Tharston, supporting every stage from first enquiry to booked job. You will log quotations, email proposals, follow up on quotes, and assist with customer accounts and permit applications, gaining real-world experience from day one.

The role includes training through WEST SUFFOLK COLLEGE for the Level 3 Business Administrator Apprenticeship, with study conducted in the workplace or online

Qualifications

• Customer care and communication skills are essential for handling inquiries and building client relationships.
• GCSE English and Maths are required (grades 4/C or above).
• Proficiency with office systems and data entry is expected to support quotations and bookings.

Responsibilities

• Logging and tracking all quotations in Re-flow and internal systems.
• Emailing quotations and fee proposals to customers.
• Following up and chasing outstanding quotations by phone and email.
• Responding to and logging enquiries from our website, phone and email.
• Calling existing and potential customers to follow up quotations and find new opportunities.
• Following up on customer feedback and recording outcomes.
• Booking jobs from accepted quotations and obtaining purchase orders.
• Setting up new customer accounts and supporting credit applications.
• Assisting with permit applications to highway authorities.
• Supporting tender and framework submissions.
• Collating quote conversion figures for the weekly sales report.

Skills

Customer care skills

Education

GCSE English and Maths (4/C or above)

Tools

Re-flow

Job description

TMO Highways is recruiting a Commercial Support Apprentice to join the Commercial team at our head office in Tharston, supporting every stage from first enquiry to booked job. You will log quotations, email proposals, follow up on quotes, and assist with customer accounts and permit applications, gaining real-world experience from day one.

The role includes training through WEST SUFFOLK COLLEGE for the Level 3 Business Administrator Apprenticeship, with study conducted in the workplace or online