Commercial Account Handler — Path to Account Executive

Capio Recruitment Insurance; Charnwood; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Bonus scheme

strong pension contribution

private medical cover

DIS

holiday allowance

Job summary

Capio Recruitment Insurance in Loughborough is seeking an experienced Commercial Account Handler to join a collaborative broking team. You will manage a varied commercial client base, support Account Executives, and deliver high standards of advice, communication, and service.

You'll work closely with insurer partners to renewals, handle documentation, and negotiate terms on mid-market risks, with a strong focus on client relationships and long-term growth within the Midlands market.

Qualifications

• Experienced background in commercial insurance account handling.
• Confident handling of commercial combined and mid-market/corporate risks.
• Experience dealing with open-market broking and insurer negotiation.
• Comfortable working with clients where premiums sit around the mid-market level.
• Strong communication with a client-first approach and the ability to challenge and offer your own view.
• Team-focused mindset with an interest in progression and long-term growth.

Responsibilities

• Manage commercial client servicing activity: Build trusted relationships while giving clients the responsive support they need day to day
• Handle renewals, MTAs, and policy documentation: Take ownership of core broking processes and keep clients protected without unnecessary delays
• Negotiate with insurers on open-market placements: Use your technical knowledge to secure appropriate terms for a range of commercial risks
• Support Account Executives with larger and more complex cases: Gain exposure to clients typically sitting above the standard SME level
• Contribute to a team-led service model: Work in an environment where handlers, executives, claims, and senior leadership collaborate closely
• Identify client needs and service issues early: Help maintain strong client retention by being proactive, organised, and commercially aware

Skills

Commercial insurance knowledge

Client communication

Relationship building

Open-market broking

Negotiate with insurers

Team player

Job description

Capio Recruitment Insurance in Loughborough is seeking an experienced Commercial Account Handler to join a collaborative broking team. You will manage a varied commercial client base, support Account Executives, and deliver high standards of advice, communication, and service.

You'll work closely with insurer partners to renewals, handle documentation, and negotiate terms on mid-market risks, with a strong focus on client relationships and long-term growth within the Midlands market.