Commercial Account Handler

The People Pod; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

The People Pod is looking for a Commercial Account Handler in Manchester to manage client portfolios and offer bespoke insurance solutions. The role involves supporting new and existing clients with exceptional service, and requires at least 2 years of experience in the insurance industry. The company offers a hybrid work environment with ongoing training, a welcoming culture, and opportunities for professional progression within a rapidly growing team.

Benefits

Ongoing investment in training and development

Modern office environment

Great benefits

Progression opportunities

Qualifications

• At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager.
• Experience and confidence of working with SME and Mid-Market clients.
• In-depth knowledge of multiple commercial insurance products and services across all lines.

Responsibilities

• Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines.
• Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing.
• Develop a strong understanding of the clients business and requirements, and their risks.
• Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals.
• Handling day-to-day queries and enquiries from both clients and insurers.
• Providing outstanding customer service, developing lasting relationships.

Skills

Customer service skills

Relationship-building skills

Knowledge of commercial insurance

Acturis knowledge

Education

CII qualification or working towards

Job description

Commercial Account Handler Greater Manchester Hybrid 30K - 40K

Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the North West?

A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future!

The Role

As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include:

• Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines.
• Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing
• Develop a strong understanding of the clients business and requirements, and their risks.
• Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals.
• Handling day-to-day queries and enquiries from both clients and insurers.
• Providing outstanding customer service, developing lasting relationships.

About You

• At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager
• Experience and confidence of working with SME and Mid-Market clients.
• In depth knowledge of multiple commercial insurance products and services across all lines.
• Working knowledge of Acturis
• Excellent customer service and relationship-building skills both in person and over the phone
• CII qualification or working towards would be advantageous

What's On Offer

• Salary between 30,000 - 40,000 depending on experience
• Modern offices, with a down-to-earth team and welcoming culture
• Hybrid working
• Great benefits
• Ongoing investment in training and development
• Progression opportunities with the company continuing to grow at pace

If you're a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don't wait and apply today!