Commercial Account Handler

JR United Kingdom; Luton; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

A leading insurance broker is seeking a Commercial Account Handler to manage client insurance needs effectively. The role involves preparing quotes, servicing existing policies, and ensuring compliance with regulations. Candidates should have previous experience in a broking environment and possess strong communication and administration skills. The company offers competitive salaries and hybrid working options post-training.

Benefits

Competitive salary based on experience

Hybrid working options post-training and probation

Free parking

Company pension scheme

Generous holiday entitlement and birthday off

Qualifications

• Experience as an Account Handler in a broking environment.
• Knowledge of commercial insurance products.
• Experience with FCA compliance.

Responsibilities

• Prepare quotations, renewals, and endorsements accurately.
• Administer and service insurance requirements for clients.
• Ensure compliance with FCA regulations and company policies.

Skills

Administration

Communication

Numerical Accuracy

Attention to Detail

Time Management

Tools

MS Office

Acturis

Job description

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Commercial Account Handler, Luton, Bedfordshire

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Client:

Butterworth Spengler Insurance Brokers

Location:

Luton, Bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

The Company

Butterworth Spengler offers our clients a unique blend of experience, knowledge, and expertise to deliver effective insurance solutions with a dynamic and professional approach. Established in 1924, Butterworth Spengler is now part of the JMG Group, a private equity-backed insurance broking group and a top 30 UK broker, placing over £380m of gross written premium annually.

We believe in providing an unrivalled level of service to all our clients. When you join our team, your commitment will be rewarded with a clear career path, a market-leading salary, and comprehensive benefits.

We work with businesses and private clients across the UK. We ask all the right questions to thoroughly understand our clients' needs and find suitable insurance solutions.

The Vacancy

As a Commercial Account Handler, you will prepare quotations, renewals, and endorsements accurately. You will go to market and place both new and existing business within relevant regulations and company procedures. You will administer and service insurance requirements for potential and existing customers across various specialist commercial insurance products, ensuring high-quality service tailored to client needs.

Key duties will include:

• Ensuring accuracy, efficiency, and professionalism when dealing with clients and insurers
• Managing existing commercial policies including combined, property, liability, fleet, etc.
• Completing premium financing arrangements
• Working closely with a dedicated Commercial Account Executive
• Advising clients on products based on their needs
• Handling bad debt queries efficiently
• Ensuring all activities comply with FCA regulations and company policies
• Handling complaints per regulation and company policy
• Participating in training and development activities
• Maintaining high customer service standards
• Developing professional relationships and providing expert advice

What we’re looking for:

Successful candidates will have:

• Experience as an Account Handler in a broking environment
• Knowledge of commercial insurance products
• Experience with FCA compliance
• Strong administration and attention to detail
• Ability to prioritize and meet deadlines
• Numerical accuracy
• Excellent communication skills
• Good time management
• Proficiency in MS Office and ideally Acturis
• Regulatory awareness

What we offer:

• Competitive salary based on experience
• Hybrid working options post-training and probation
• Free parking
• Company pension scheme
• Generous holiday entitlement and birthday off