Commercial Account Handler

Howden Group; Loughborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Howden Group is seeking a dedicated Commercial Account Handler to join their Consumer & Local Commercial team in Loughborough. This full-time role involves building relationships with clients, managing documentation for quotes, and ensuring compliance with FCA standards. Opportunities for career progression and professional development are available within a supportive and innovative work environment.

Benefits

22 days holiday plus bank holidays

Life Assurance up to 4x salary

Income protection for up to 5 years

Contributory pension scheme

Healthcare Cashplan

Discounts on gym memberships

Salary sacrifice schemes

Discounted insurance policies

Qualifications

• Strong attention to detail in reviewing documentation.
• Ability to build and maintain relationships with stakeholders.
• Willingness to learn and achieve professional qualifications.

Responsibilities

• Review client documentation to support the quoting process.
• Assist Commercial Account Executives in renewal retention.
• Process data promptly and accurately for client service.

Skills

Attention to detail

Relationship management

Data processing

Customer service

Job description

Commercial Account Handler page is loaded

Commercial Account Handler

Apply locations: Loughborough | Full time | Posted 2 Days Ago | End Date: August 30, 2025 (30+ days left to apply) | Job requisition id: R0011547

Who are we?

Howden is a collective – a group of talented and passionate people around the world. We have pushed the boundaries of insurance, united by a shared passion and no-limits mindset. Our strength lies in collaboration among our 18,000 employees across over 100 countries.

People join Howden for many reasons but stay for our culture, which sets us apart. We support work/life balance, career progression, sustainability, volunteering, and more. Our no-limits approach helps us rise to any challenge and change the insurance narrative by doing right by our clients and using insurance to build resilience in communities worldwide.

We are seeking a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Over the past 14 years, our local Commercial team has grown rapidly to over 200 members across the UK. In this role, you will build rapport with clients ranging from sole traders to CEOs of large organizations, working closely with the Branch Manager to achieve objectives.

About you:

• You will have strong attention to detail, reviewing client documentation to support the quoting process.
• You must be able to build and maintain relationships with internal stakeholders, clients, and external contacts to meet expectations and compliance standards.
• You will assist Commercial Account Executives in achieving high renewal retention, exceeding customer expectations, and meeting FCA requirements.
• You should be willing to learn, as each day presents new opportunities. This role offers career progression and professional qualification development.
• You have the ability to process data promptly and accurately to support client service, internal processes, and informed analysis.

Rewards:

• 22 days holiday (plus bank holidays), increasing with length of service
• Core benefits including:
• Life Assurance up to 4x salary
• Income protection for up to 5 years in case of illness or injury
• Contributory pension scheme: 4% employer + 5% employee contributions, increasing to 5% & 5% in April 2025
• Healthcare Cashplan for health-related benefits

Additional lifestyle and financial benefits include discounts on gym memberships, salary sacrifice schemes (Travel Insurance, Cycle to Work, Car leasing, Technology purchase), discounted insurance policies through Howden, and high-street retailer discounts.

What do we offer in return?

We offer a career defined by you. At Howden, diversity is valued. We look for individuals who share our values:

• Innovators willing to try new things
• Supportive colleagues in daily moments and challenges
• Individuals committed to making a positive impact at work and beyond

Reasonable adjustments

We are committed to providing accommodations to align with your needs, including flexible hours and hybrid working options where possible. If you're interested but have concerns, apply anyway—if your profile matches, we will assist with necessary adjustments.

*Not all positions can accommodate changes. Contact your Recruitment Partner for more details.