Commercial Account Handler

Brown & Brown; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the insurance field is seeking a Commercial Account Handler in Leeds. This role focuses on supporting account executives and directors in delivering exceptional service to clients. You will be responsible for client interactions regarding renewals and adjustments, while benefiting from a negotiable salary and supportive team environment. Ideal candidates will have a strong background in Commercial Insurance and excel in communication with various stakeholders.

Benefits

Standard benefits package (Holiday, Pension, etc.)

Regular 1-2-1 performance reviews

Qualifications

• Solid grounding in Commercial Insurance.
• Experience with Liability, Property, Motor and Commercial Combined.
• Comfortable with customer enquiries via phone, face to face and email.

Responsibilities

• Assist clients with renewals, adjustments, and documentation queries.
• Ensure documentation and systems are accurate.
• Liaise with internal and external stakeholders.

Skills

Communication

Customer Service

Tools

Word

Excel

Acturis

Job description

Commercial Account Handler
Location: Leeds (Onsite)
Package: Negotiable + Benefits

We're expanding our team and looking to appoint a Commercial Account Handler to our team to support our Account Executives and Directors with the smooth servicing of our clients across the region.

Our team are passionate about delivering high levels of service to all of our clients as we have been for the last 50 years.

On a day to day basis you'll be:

Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
Ensuring documentation and systems are accurate
Working in a compliant and timely manner on all cases.
Liaising with both internal and external stakeholders

What's on offer:

A fantastic team environment within a business that love looking after clients and continually go the extra mile to ensure fantastic service
A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff and clients

Your experience:

Ideally you'll have a solid grounding in Commercial Insurance with working knowledge of Liability, Property, Motor and Commercial Combined.
You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world)
Comfortable in dealing with customer enquiries via phone, face to face and email