Commercial Account Handler

Prospect Insurance Services Limited; Halesowen; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a diligent and organized Commercial Insurance Account Handler to join their dynamic team. This role involves managing a portfolio of insurance accounts, ensuring clients receive exceptional service tailored to their needs. You will be responsible for policy administration, claims assistance, and maintaining strong client relationships. The position offers a competitive salary, performance-based bonuses, and a supportive work environment that fosters growth and development. If you're passionate about the insurance sector and ready to make a significant impact, this opportunity is for you.

Benefits

25 Days Annual Leave

Performance-Based Bonuses

Qualifications

• 5+ years of experience in commercial insurance account handling.
• Strong proficiency in Acturis software and Microsoft Office Suite.

Responsibilities

• Manage a portfolio of insurance accounts and provide exceptional client service.
• Assist clients with insurance claims and evaluate risk profiles.

Skills

Interpersonal Skills

Communication Skills

Organisational Skills

Time Management

Analytical Skills

Problem-Solving Skills

Attention to Detail

Education

5+ years in Commercial Insurance

Tools

Acturis

Microsoft Office Suite

Job description

2 days ago Be among the first 25 applicants

We are seeking a diligent, organised, customer-focused Commercial Insurance Account Handler to join our growing business. The candidate will be responsible for managing a portfolio of insurance accounts, providing exceptional service to clients, and ensuring that their insurance needs are met effectively. The role is UK based and may require driving for business purposes.

RESPONSIBILITIES

• Client Management: Maintain and develop strong relationships with clients, addressing their queries and concerns promptly and professionally.
• Policy Administration: Process new insurance policies, renewals, and amendments, ensuring accuracy and compliance with industry regulations.
• Claims Assistance: Assist clients with the insurance claims process, providing guidance and support to ensure a smooth and efficient experience.
• Risk Assessment: Evaluate client risk profiles and recommend appropriate insurance coverage options to meet their needs.
• Documentation: Prepare and maintain accurate records of client interactions, policy details, and claims documentation via Acturis.
• Market Research: Stay informed about industry trends, competitor offerings, and regulatory changes to provide clients with up-to-date information.
• Director Support: Collaborate with the Directors to identify new business opportunities and provide support in acquiring new clients.
• Compliance: Ensure all activities are conducted in compliance with company policies, procedures, and regulatory requirements.

REQUIREMENTS

• Experience: 5+ years of experience in commercial insurance account handling or a similar role.
• Driving Licence: Preferable.
• Skills:

oStrong interpersonal and communication skills

oExcellent organisational and time-management abilities

oProficiency in Acturis software and Microsoft Office Suite

oAnalytical and problem-solving skills

oAttention to detail and accuracy

WHAT WE OFFER

• Competitive salary and performance-based bonuses
• 25 Days annual leave plus bank holidays

HOW TO APPLY

Please send a copy of your CV and Cover Letter via email to [e-mail] with the subject ‘Job Opportunity’.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Insurance Agencies and Brokerages

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