Commercial Account Handler

2117GB00 A-Plan Holdings (Unlimited); Bath; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

22 days holiday plus bank holidays

Life Assurance up to 4× salary

Income protection for up to 5 years

Contributory pension scheme

Healthcare Cashplan

Discounts on gym membership

Salary sacrifice schemes

Discounted personal health policies

Commission-free insurance products

High-street retailer discounts

Job summary

2117GB00 A-Plan Holdings (Unlimited) is seeking a Commercial Account Handler in Bath. You will play a crucial role in building rapport with clients, from sole traders to managing directors of large organizations. Your responsibilities will include reviewing client documentation accurately, assisting account executives, and maintaining relationships with stakeholders.

This role offers benefits including 22 days of holiday, life assurance, healthcare cash plan, and discounts on gym memberships across the UK. A willingness to learn and attention to detail are essential for this dynamic position.

Qualifications

• Strong attention to detail to support accurate client documentation.
• Ability to build and maintain strong relationships with stakeholders.
• Willingness to learn and adapt as tasks may vary.

Responsibilities

• Build rapport with new and existing clients.
• Assist in achieving renewal retention and exceeding customer expectations.
• Process data accurately to support client services.

Skills

Attention to detail

Relationship building

Data processing

Job description

About the Role

Howden is actively looking for a Commercial Account Handler to join its Consumer & Local Commercial team.

In this role you will build rapport with new and existing clients, ranging from sole traders to the MD/CEO of large organisations, and work closely with the Branch Manager to achieve objectives.

Responsibilities

• Build rapport with new and existing clients.

• Review client documentation to ensure comprehensive and accurate information to support quoting.

• Assist Commercial Account Executives in achieving renewal retention and exceeding customer expectations.

• Process data promptly and accurately on relevant systems to support client service, internal process execution and facilitate informed analysis.

• Build and maintain strong relationships with internal stakeholders, clients and external contacts to meet expectations and compliance standards.

Qualifications

• Strong attention to detail.

• Ability to build and maintain strong relationships with internal stakeholders, clients and external contacts.

• Willingness to learn; every day will be different.

• Ability to process data promptly and accurately on relevant systems.

Benefits

• 22 days holiday (plus bank holidays), increasing through length of service
• Life Assurance up to 4× salary
• Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
• Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April2025
• Healthcare Cashplan for a variety of health related benefits
• Discounts on gym membership across the UK
• Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
• Discounted personal health policies – Critical illness, private medical, dental plans
• Commission free insurance products (home, motor, travel, specialist vehicles)
• Hundreds of high‑street retailer discounts

Reasonable Adjustments

Howden is committed to providing reasonable accommodations, including flexible hours or hybrid working where possible, as well as software, IT and office setups.

To learn more or discuss adjustments, please contact your Recruitment Partner.