Commercial Account Handler

Howden; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in insurance services seeks a Commercial Account Handler to enhance client relations and support internal processes. The role offers growth opportunities and professional development, focusing on building rapport with diverse clients and ensuring compliance within the team.

Benefits

22 days holiday plus bank holidays

Life Assurance up to 4x salary

Income protection covering up to 5 years

Contributory pension scheme

Healthcare Cashplan access

Discounts on gym memberships

Salary sacrifice schemes

High-street retailer discounts

Qualifications

• Strong attention to detail for documentation accuracy.
• Ability to build and maintain relationships with clients.
• Capability to process data accurately and promptly.

Responsibilities

• Build rapport with clients from various backgrounds.
• Assist in achieving high renewal retention rates.
• Ensure compliance with FCA requirements.

Skills

Attention to detail

Relationship building

Data processing

Analytical skills

Job description

We are actively seeking a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our team has grown rapidly over the past 14 years, now comprising over 200 professionals across the UK.

In this role, you will be responsible for building rapport with new and existing clients, ranging from sole traders to MDs/CEOs of large organizations. You will work closely with the Branch Manager to achieve team objectives.

About You

• You will have strong attention to detail, reviewing client documentation to ensure information is comprehensive and accurate for the quoting process.
• You must be capable of building and maintaining strong relationships with internal stakeholders, clients, and external contacts to meet expectations and compliance standards.
• You will assist the Commercial Account Executives in achieving high renewal retention rates, exceeding customer expectations, and meeting FCA requirements.
• You are willing to learn, as every day presents new challenges. This role offers a great opportunity to progress your career as a Commercial Account Handler and to further your professional qualifications.
• You have the ability to process data promptly and accurately on relevant systems to support high levels of client service and internal processes, enabling informed analysis.

Rewards

We believe that dedication should be rewarded. Our benefits include:

• 22 days holiday plus bank holidays, increasing with length of service.
• A set of core benefits focused on your health and financial security:
• Life Assurance up to 4x salary.
• Income protection covering up to 5 years of illness or injury.
• Contributory pension scheme with 4% employer and 5% employee contributions, increasing to 5% & 5% in April 2025.
• Access to a Healthcare Cashplan with various health benefits.
• Additional lifestyle and financial benefits:
• Discounts on gym memberships across the UK.
• Salary sacrifice schemes including Travel Insurance, Cycle to Work, Car leasing, and Technology purchases.
• Discounted insurance policies through Howden.
• High-street retailer discounts.