Commerce Strategy & Operations Manager (Creator Growth)

TikTok; Greater London; On-site; GBP 85,000 - 125,000; Full time

Job summary

TikTok London is seeking a high-impact strategy professional to translate data into growth opportunities across content and e-commerce.

You will conduct in-depth data analyses, shape asks like where-to-play and how-to-win, and lead cross-functional initiatives with measurable outcomes. You will monitor market trends and advise on product and operational roadmaps, collaborating with Product, Algorithm, and partner teams to drive results.

Qualifications

• Relevant experience in management consulting or big tech strategy group.
• Deep insights on content/E-commerce business model, able to drive insights and growth opportunities quickly based on solid data analysis.
• Proficient in English.
• Strong ambition and curiosity driven.

Responsibilities

• Conduct in-depth analysis of data to identify trends, opportunities, and actionable insights.
• Provide strategic recommendations by addressing key “where-to-play” and “how-to-win” questions, and design development roadmaps with clear milestones, performance targets, and resource plans.
• Perform both routine and ad-hoc analyses to support business decisions — including merchandise tiering, creator matchmaking funnel optimisation, and other core growth drivers.
• Lead and deliver high-impact special projects, collaborating closely with cross-functional teams (e.g., Product, Algorithm, GNE) to ensure alignment and measurable outcomes.
• Monitor competitor landscape and identify growth opportunities to inform and shape operational strategies.

Skills

Management consulting experience

Data analysis

English proficiency

Job description

TikTok London is seeking a high-impact strategy professional to translate data into growth opportunities across content and e-commerce.

You will conduct in-depth data analyses, shape asks like where-to-play and how-to-win, and lead cross-functional initiatives with measurable outcomes. You will monitor market trends and advise on product and operational roadmaps, collaborating with Product, Algorithm, and partner teams to drive results.