Colposcopy Secretary | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Poole; Vor Ort; GBP 28.000 - 31.000; Vollzeit

Zusammenfassung

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust seeks a Medical Secretary to support the Colposcopy Service in Poole. The role involves managing the appointment diary, typing, filing, handling queries, and acting as the main contact for patients and clinicians to ensure smooth patient care.

The successful candidate will work with Consultants and the medical team, maintaining confidentiality and professionalism while supporting various administrative tasks in a busy NHS setting.

Qualifikationen

• Experience as a Medical Secretary or similar role preferred.
• Ability to manage electronic appointment diary and coordinate scheduling for consultations.
• Strong customer service skills and ability to handle confidential information.

Aufgaben

• Efficiently manage the electronic appointment diary and coordinate all scheduling for consultations.
• Provide comprehensive secretarial support including word processing, filing, audio-typing, photocopying, and composing sensitive letters.
• Handle complex queries from patients, clinicians and external parties with excellent customer service.
• Be a key point of contact for patients, answering inquiries in person, by email and by phone.
• Communicate difficult and confidential information with professionalism and tact.
• Work closely with Consultants and medical staff to ensure they have information needed for patient care.

Kenntnisse

Secretarial

Diary management

Audio-typing

Customer service

Tools

Word processing

Filing systems

Jobbeschreibung

Colposcopy Secretary | University Hospitals Dorset NHS Foundation Trust

Company: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Salary: £28,392 - £31,157 per annum

Hours: Full-time

Location: Poole, BH15 2JB

Job type: Contract

Posting date: 2 Oct 2026

Closing date: 1 Nov 2026

Proud member of the Disability Confident employer scheme

Join Our Dedicated Team as a Medical Secretary – Colposcopy Service

Are you looking for a rewarding and dynamic role where you can make a real impact on patient care? We are seeking an experienced and compassionateMedical Secretaryto provide top-tier secretarial and administrative support to ourColposcopy ServiceandConsultants. This is an exciting opportunity to contribute to a vital healthcare team, ensuring the smooth running of our services and helping patients navigate their care with confidence.

Interview: 23rd October

• Efficiently manage the electronic appointment diaryand coordinate all scheduling for consultations.
• Provide comprehensive secretarial support, including word processing, filing, audio-typing, photocopying, and composing sensitive letters.
• Handle complex and varied queriesfrom patients, clinicians, and external parties, offering excellent customer service.
• Be akey point of contact for patients, answering inquiries in person, via email, and over the phone.
• Communicate difficult, sensitive, and confidential informationwith professionalism and tact, especially when speaking with anxious or distressed patients and their families.
• Work closely with Consultants and medical staff, ensuring they have the information and responses they need for patient care and ongoing treatment

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process

For UHD employees, this fixed‑term post will be offered as a secondment in line with the Trust’s Secondment Policy. Please speak with your line manager before applying.

Please see the Job Description and Person Specification for further details on the role requirements.

Interview date to be advised

This advert closes on Friday 16 Oct 2026

Proud member of the Disability Confident employer scheme