College Services Team Leader

Ashford College; Broadstairs; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Generous holiday pattern

Flexible personal leave

Exclusive discounts & perks

Wellbeing and health support

Competitive pension scheme

Job summary

East Kent Colleges Group is seeking a College Services Team Leader in Broadstairs to manage the Admissions, College Reception and Central Administration Team. The role focuses on delivering an efficient, customer-oriented service and supporting the online admissions and enrolment process.

You will lead with strong communicaton and data validation skills, using IT to enhance student experience. A Level 3 admin/office and Level 2 IT qualifications are desirable, with permanent, full-time

Qualifications

• Experience in administration within an office environment and ability to lead a team.
• Ability to validate data and improve student admissions processes.
• Proven IT skills to support online admissions and data handling.

Responsibilities

• Lead Admissions, College Reception and Central Administration Team to deliver a responsive customer-orientated service.
• Oversee day-to-day administration operations within College Services.
• Support and develop the admissions and enrolment process to enhance the student experience.

Skills

Customer-focused

Leadership

Communication

Data validation

IT skills

Education

Administration/Office Level 3

IT Level 2

Job description

About The Role

Inspire Teams, Strengthen Services, Elevate Student Experience - Join us as College Services Team Leader

EKC Group are seeking a College Services Team Leader to join Broadstairs college. As a College Services Team Leader, you will lead and manage the Admissions, College Reception and Central Administration Team in providing an efficient responsive customer orientated service within College Services.

Key Details

Salary: £31,164 per annum

Hours per week: 37

Contract: Permanent

Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:

• Generous and Consistent Holiday Pattern
• Flexible Personal Leave
• Exclusive Discounts & Perks
• Wellbeing and Health Support
• Competitive Pension Scheme

About You

We are seeking to appoint an enthusiastic and customer focused person with effective communication skills, coupled with experience of leading and managing a team. You will have experience in administration within and office environment and demonstrate the drive and enthusiasm to develop the function. Managing both the Admissions and College Reception Team, good organisational skills and effective leadership will be required along with an attention to detail.

You will be able to demonstrate good levels of data validation, ideally within an educational setting and proven IT skills will be required to develop and enhance the student experience through the admissions and enrolment process.

You will hold Administration/Office skills at Level 3 and IT qualifications at Level 2 or be working towards these qualifications. This will be a desirable skill set for this position to support the online admissions process as well as the student data.

About Us

Outstanding Ofsted Provider

East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted.

Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles.

As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so.

If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process.

Commitment to Equality, Diversity and Inclusion

East Kent CollegesGroup is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.

We are proud to hold thePositive About Disability Awardand are aDisability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability.

Similarly, we have a commitment toCare Leavers (Care Covenant Pledge)and to current or previousArmed Forces personnel (Armed Forces Covenant Pledge)with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application.

We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.

We do not engage with agencies for permanent staff and have an in-house recruitment team.