Collections Strategy Analyst: Data-Driven Impact (Hybrid)

Lowell Financial Ltd; Leeds; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Discretionary annual bonus

3% flexible benefits

Hybrid working

Free onsite parking

Additional holiday buy-up option

Life assurance

Wellbeing initiatives

Employee networks

Job summary

Lowell is seeking a Collections Strategy Analyst for a 12-month fixed-term contract in Leeds (Thorpe Park) with hybrid working. The role focuses on designing and deploying data-driven collections strategies aligned to scorecard models across appropriate customer and account groups.

The analyst will dive into performance metrics, drive continuous improvement, and conduct champion-challenger tests using SAS/SQL to uncover effective approaches while maintaining compliance and strong controls with

Qualifications

• Strong analytical capabilities using SAS or SQL and any other analytics packages.
• Experience of deploying collections and customer strategies with continuous improvements delivery through data driven insights and well-constructed trials would be desirable.
• Experience of translating complex business processes and data insights into simple views and language.
• Strong customer and commercial awareness.
• Influencing change through senior stakeholder management experience is a must have.
• Experience of Lean and Agile principles would be desirable.

Responsibilities

• Design and deploy data-driven collections strategies linked to scorecard models.
• Assess performance, costs and outcomes; run champion-challenger tests.
• Collaborate with Omni Channel Manager to bring strategies to life and support automated solutions.

Skills

SAS

SQL

Analytics

Job description

Lowell is seeking a Collections Strategy Analyst for a 12-month fixed-term contract in Leeds (Thorpe Park) with hybrid working. The role focuses on designing and deploying data-driven collections strategies aligned to scorecard models across appropriate customer and account groups.

The analyst will dive into performance metrics, drive continuous improvement, and conduct champion-challenger tests using SAS/SQL to uncover effective approaches while maintaining compliance and strong controls with