Collaborative Care Community Support Counselor

Center for Life Management; Derry/Londonderry; On-site; GBP 33,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health insurance

403(b) retirement plan

Paid time off

Tuition remission program

Professional development opportunities

Laptop and cell phone provided

Job summary

Center for Life Management (CLM) offers comprehensive mental health services and a Collaborative Care Community Support Counselor role. This full-time position provides outpatient, community-based support to improve symptoms and daily functioning.

The role involves working with a multidisciplinary team and requires documenting services weekly. CLM supports a Master’s degree path with tuition coverage and a strong benefits package, including health insurance, retirement, and training

Qualifications

• Bachelor’s degree preferred; direct service experience valued.
• Experience with individuals with intellectual disabilities and/or traumatic brain injury preferred.
• Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.

Responsibilities

• Provide psychoeducation using IMR to support goal and coping skills.
• Provide counseling and Functional Support Services in home and community settings.
• Provide Individual Therapeutic Behavioral Services to develop coping strategies.
• Provide Family Training and Counseling to educate natural supports and promote resiliency.
• Provide Medication Training and Support to educate and plan medication use.
• Provide Crisis Intervention when needed to ensure safety.

Skills

Communication skills

Organizational skills

Multi-tasking

Computer literacy

Clinical teamwork

Education

Bachelor's degree

Associate degree + 2 years direct service

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Description

Fulfill your purpose at CLM: https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ

Center for Life Management (CLM) provides the area's most comprehensive array of mental health services. Our Collaborative Care Program is an innovative approach to healthcare that encompasses the integration of mental, physical and behavioral health needs. Working together as a multi-disciplinary team, internal (CLM) and external (area agencies) work as one entity to support individuals with co-occurring mental health needs and intellectual disabilities and/or traumatic brain injury. The Collaborative Care Community Support Counselor provides outpatient community-based support to assist client’s with improving symptoms and behaviors that otherwise interfere with daily functioning and personal wellness goals. This is a full-time, 40 hour per week position.

Major Functional Areas and Description of Duties

• Provide psychoeducation using the evidence-based practice of Illness Management and Recovery (IMR) to support goal and coping skill development.
• Provide counseling and Functional Support Services (FSS) in the home and community-based settings as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan.
• Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement.
• Provide Family Training and Counseling (FTC) services to educate natural supports and promote how to best encourage the client’s resiliency and recovery toward treatment goals.
• Provide Medication Training and Support (MTS) services, as needed to educate, problem solve and develop strategies to incorporate prescribed medication into daily routine.
• Provide Crisis Intervention (CI) services, as needed, when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community.
• Adhere to and uphold the practices specific to the Continuum of Collaborative Care Model specific to support the authenticity of program implementation.
• Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around approach is provided for continuity of client care.
• Provide timely documentation on each service delivered.
• Provide set hours of billable service each week (eligible for team-based incentive pay upon exceeding service expectation).
• Engage in appropriate consultation meetings and committees, both internally and externally, as determined by supervisor.
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all clients.
• Execute all required services and documentation in accordance with agency policies and federal/state standards.
• Maintain professional memberships, licenses, accreditation, certifications, etc.
• Represent CLM in a professional and appropriate manner in all settings.
• Perform all other duties as assigned by supervisor.

Benefits

At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) with bonus birthday holiday in your birth month
• 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
• Life Insurance paid by company
• Short- and Long-Term Disability paid by company
• Accidental Death and Dismemberment Insurance paid by company
• Employee Assistance Program (EAP), accessible to staff and their natural supports
• Company issued cell phone and laptop as needed for role
• Scholarship for professional advancement
• Mileage reimbursement for applicable positions
• On the job training and continuing education opportunities
• Rewarding and supportive work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Flexible work schedule
• Teamwork, teamwork and more teamwork!

The Center for Life Management has partnered with New England College to offer a Master’s Degree! This is an exciting opportunity for CLM staff to earn a Master of Science in Clinical Mental Health Counseling (MS) degree in 3 years.

Who’s Eligible and What’s Required

• Must be a regular, full-time CLM employee in good standing for 9 months or more.
• Must hold a Bachelor’s Degree.
• Must agree to a five (5) year commitment of full-time employment in good standing with the Center for Life Management (beginning from start date/year of Professional Development Program participation).
• Participants must maintain a B average to continue participation in the program.

*Cost of tuition is covered by Center for Life Management

*Employee is responsible for applicable taxable portion of tuition remission

Join CLM and make your career dreams a reality!

#CLMLP1

Requirements

Qualifications and Skills

• Bachelor’s degree preferred however an Associate’s degree along with a minimum of two years of direct service in a related field may qualify.
• Experience working with individuals with intellectual disabilities and/or traumatic brain injury is preferred.
• Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.
• Proficient computer skills, specifically with all Microsoft office applications.
• Ability to document effectively and efficiently in course of clinical work.
• Ability to navigate an electronic health record.
• Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision.
• Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services.
• Demonstrate effective communication skills, organizational skills, and ability to multi-task.