Collaboration Product Owner

Virgin Money; Scotland; Remote; GBP 71,000 - 89,000; Full time

Job summary

Virgin Money is seeking a Product Owner to lead the Microsoft 365 product and collaboration technologies. This role involves strategic oversight, team leadership, and ensuring product alignment with business needs. Candidates should have a strong IT background, experience in collaboration tools, and the ability to drive digital adoption.

Qualifications

• Strong track record in IT with leadership experience.
• Proven experience managing digital workplace products.
• Understanding of compliance and security standards.

Responsibilities

• Oversee strategic and operational leadership of M365.
• Manage product budget and ensure alignment with business objectives.
• Lead a multi-skilled team of analysts and engineers.

Skills

Leadership

Collaboration Technologies

Agile/Scrum

Financial Management

Tools

Jira

Confluence

Job description

Business Unit: Digital Workplace, Technology Operations & Cyber Security, COO
Salary range: £71,200 - £89,000
Location: UK, remote
Contract type: Permanent

Live up to your potential. Live a life more Virgin.

Our Team

In Digital Workplace, our mission is to provide the technology colleagues need to do their best work and easily connect with others. We focus on service quality, process simplification, and data-led insights to help our colleagues deliver great results for our customers.

As Product Owner, you'll be responsible for the strategic and operational leadership of the Microsoft 365 (M365) product and related collaboration technologies. You will oversee engineering and operations work for administration, support, and continuous improvement, ensuring the product meets business needs, drives value, and aligns with Virgin Money's Digital Workplace strategy. Leading a multi-skilled team of circa 15 analysts and engineers, you'll focus on delivering seamless collaboration experiences, enhancing productivity, and enabling innovation across the organization.

What you'll be doing

1. Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, and developing a strategic vision for collaboration technologies.
2. Define and maintain the Collaboration roadmap, including adoption of new features and retirement of legacy tools.
3. Manage product currency through vulnerability resolution, patch management, and applying security updates.
4. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and the wider collaboration technology landscape.
5. Ensure product reliability, performance, and security through proactive monitoring and incident management, leveraging observability tools for issue prevention and support.
6. Use data-led insights and continuous improvement to increase engineering capacity by driving operational work to 1st and 2nd line support.
7. Evaluate emerging technologies and recommend enhancements to improve the digital workplace experience.
8. Own the product budget and be responsible for customer and business outcomes, such as cost savings and contract renewals.
9. Recruit, lead, mentor, and develop a high-performing team of circa 15 analysts and engineers.

You will need to have

1. A strong track record in IT, with significant leadership experience managing technical teams through cultural change.
2. Proven experience managing digital workplace and collaboration products, with a deep understanding of M365 components like Teams, SharePoint, OneDrive, and Exchange Online.
3. Product Owner experience leading teams using Agile/Scrum methodologies and tools (e.g., Jira, Confluence).
4. Experience driving digital adoption and managing organizational change to enhance productivity and collaboration.
5. Financial management skills, including budget tracking and resource optimization, with a history of delivering within budget.
6. Understanding of compliance and security standards, ensuring adherence to organizational policies and regulatory requirements while maximizing colleague experience.
7. Industry knowledge of emerging collaboration technologies.

It's a bonus if you have but not essential

1. Experience in Financial services or other highly regulated industries.
2. ITIL qualification.

Be yourself at Virgin Money

Our purpose is to make people happier about money, reflecting the diversity of our customers and communities. We are committed to an inclusive culture where colleagues feel safe, inspired, and heard.

As a Disability Confident Leader, we welcome candidates with disabilities who meet the minimum requirements. If you need adjustments or support with your application, contact our Talent Acquisition team.

Points to Note

It's advisable to inform your current manager if applying internally, and to speak with the relevant contact to learn more about the role for a well-informed application.

Legal Information

Some legacy contracts are non-flexible. Moving roles or changing terms may transition you to our standard flexible contract, 8am - 8pm.

Salary and notice periods will align with our policies. For questions, contact Talent Acquisition or chat with HaRi, our HR Virtual Agent on MS Teams.