Coffee Warehouse & Customer Support Specialist (Part-Time)

Green Coffee Collective; Belfast City District; On-site; GBP 5,200 - 7,800; Part time

Benefits offered by this job

Guaranteed Hours

11.2 days annual paid leave

Pension (NEST)

Probation 2 months

Notice 1 week

Job summary

Green Coffee Collective in Belfast is seeking a hands-on Warehouse & Customer Support Assistant to help with production, packaging and dispatch from our Belfast warehouse and to assist customers by email and chat.

The role initially runs 5 hours per week, with potential to increase and transition to a full-time contract if it suits the successful candidate. You will work in a small, values-driven coffee business and join a friendly team.

Qualifications

• Organised and able to manage multiple tasks.
• Able to work independently day-to-day.
• Strong written communication skills.
• Interest in coffee or willingness to learn about the industry.

Responsibilities

• Handle and move green coffee bags up to 69kg safely.
• Break down bulk coffee into smaller packaging units (0.5kg-5kg).
• Label and prepare orders accurately for dispatch.
• Use warehouse tools and systems including scales, label printers, Shopify, and ShipStation.
• Maintain a clean, organised, and safe workspace.
• Coordinate dispatch with couriers and on-site partners.
• Respond to customer queries via email and chat in a friendly and timely way.

Skills

Organised

Detail-oriented

Strong written communication

Problem-solving

Interest in coffee

Team collaboration

Tools

Shopify

ShipStation

Google Business Suite

Job description

Green Coffee Collective in Belfast is seeking a hands-on Warehouse & Customer Support Assistant to help with production, packaging and dispatch from our Belfast warehouse and to assist customers by email and chat.

The role initially runs 5 hours per week, with potential to increase and transition to a full-time contract if it suits the successful candidate. You will work in a small, values-driven coffee business and join a friendly team.