Coffee Operations & Customer Care Associate - Part-Time

Green Coffee Collective; Belfast; On-site; Confidential; Part time

Job summary

A values-driven coffee business in Belfast seeks a Warehouse and Customer Support Assistant for day-to-day operations, combining hands-on warehouse work with customer interactions. The role starts at 10 hours per week with the potential for full-time. Candidates should be organized, detail-oriented, and possess strong communication skills. An interest in coffee is a plus. Benefits include guaranteed hours, holiday pay, and pension enrollment.

Benefits

Guaranteed minimum hours

11.2 days annual paid leave

Enrolled in workplace pension (NEST)

Qualifications

• Ability to manage multiple tasks efficiently.
• Comfortable working independently.
• Interest in coffee or willingness to learn about it.

Responsibilities

• Handle and move green coffee bags safely and efficiently.
• Break down bulk coffee into smaller packaging.
• Respond to customer queries via email and chat.

Skills

Organised

Detail-oriented

Strong written communication skills

Problem-solving

Tools

Shopify

ShipStation

Job description

A values-driven coffee business in Belfast seeks a Warehouse and Customer Support Assistant for day-to-day operations, combining hands-on warehouse work with customer interactions. The role starts at 10 hours per week with the potential for full-time. Candidates should be organized, detail-oriented, and possess strong communication skills. An interest in coffee is a plus. Benefits include guaranteed hours, holiday pay, and pension enrollment.