Coffee Shop Supervisor

Chartwells Independent; London; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a dynamic Coffee Shop Supervisor to lead operations in a vibrant coffee shop environment. This role offers the opportunity to manage a talented team, ensure exceptional customer service, and maintain product quality. You will play a key role in training staff, monitoring stock levels, and developing new menu items. With a competitive salary and a supportive team atmosphere, this position is perfect for someone passionate about coffee and committed to delivering outstanding experiences. Join a forward-thinking company that values diversity and encourages professional growth.

Benefits

Free meals

Subsidised gym membership

Flexible working hours

Ongoing training and professional development

Contributory pension scheme

Digital GP access

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards for spending

Qualifications

• Experience in a supervisory role in a coffee shop or fast-paced environment.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee daily operations ensuring quality service and product consistency.
• Manage and motivate a team of baristas to maintain high standards.

Skills

Leadership Skills

Customer Service Skills

Coffee Preparation Knowledge

Communication Skills

Ability to Work Under Pressure

Job description

Job Title: Coffee Shop Supervisor
Location: Iconic Building, Canary Wharf, London
Salary: £35,000 per annum
Position Type: Full-time

About Us:
At Restaurant Associates, located within one of the iconic buildings in Canary Wharf, we pride ourselves on providing an exceptional coffee experience for our customers. Our dynamic and forward-thinking team is seeking an enthusiastic and experienced Coffee Shop Supervisor to lead our coffee shop operations and ensure customers receive top-tier service.

Key Responsibilities:

1. Oversee daily operations of the coffee shop, ensuring quality service and product consistency.
2. Manage, train, and motivate a team of baristas to maintain high standards.
3. Monitor stock levels, place orders, and ensure the coffee shop is well-equipped at all times.
4. Maintain cleanliness and organization of the coffee shop area in accordance with health and safety guidelines.
5. Handle customer inquiries, complaints, and special requests in a professional and friendly manner.
6. Ensure staff are adhering to company policies and health regulations.
7. Assist with the development of new menu items and special promotions.
8. Work closely with management to drive sales and enhance customer satisfaction.

Skills and Experience:

1. Previous experience in a supervisory role in a coffee shop or similar fast-paced environment.
2. Strong leadership skills with the ability to motivate and inspire a team.
3. Excellent communication and customer service skills.
4. Knowledge of coffee preparation, equipment, and best practices.
5. Ability to work under pressure and manage multiple tasks simultaneously.
6. A passion for coffee and a commitment to delivering an outstanding customer experience.

What We Offer:

1. A competitive salary of £35,000 per year.
2. Opportunity to work in a vibrant and supportive team environment.
3. Ongoing training and professional development.
4. Flexible working hours.
5. Free meals.
6. Subsidised gym membership.
7. Contributory pension scheme.
8. Grow your career with our Career Pathways and MyLearning programmes.
9. Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
10. Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
11. Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
12. Up to 44% off cinema tickets to enjoy your favourite blockbuster.
13. Receive cash rewards every time you spend and use them on a wide range of brands.

Job Reference: com/2301/67891001/52710803/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!