Coffee Shop Manager

Labakery; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A vibrant Pasta and Pizza Bar in Kensington is seeking a confident and hardworking Manager who is passionate about delivering exceptional customer experiences. The ideal candidate will oversee staff management, ensure high standards of service, and maintain quality in food and beverages. Join a small independent business that values teamwork and quality products, and be part of the Labakery family!

Qualifications

• Energetic, bubbly, and passionate with previous customer service experience.
• Motivated team player with a willingness to learn.

Responsibilities

• Manage staff, ensuring excellent customer service and smooth operations.
• Handle cash management, budgeting, and daily sales reports.
• Implement local promotions and maintain quality control.

Skills

Customer Service

Teamwork

Problem-Solving

Job description

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food.. Responsibilities of a Manager:. Staff Management:. Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations.. Customer Service:. Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment.. Inventory Control:. Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste.. Financial Oversight:. Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits.. Health & Safety Compliance:. Ensure the coffee shop follows health, hygiene, and safety regulations at all times.. Quality Control:. Maintain consistency and quality in food and beverages served, following company standards.. Marketing & Promotions:. Implement local promotions and events to attract customers and grow sales.. Equipment Maintenance:. Make sure coffee machines and other equipment are regularly cleaned and properly maintained.. Team Motivation:. Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well.. Problem-Solving:. Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction.. Maintain cleanliness and organization in the kitchen area.. Assist with inventory management and ordering supplies.. Collaborate with other kitchen staff to ensure smooth operations.. . Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English.. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Experience: Required
Languages: English – Advanced. Italian – Advanced
Employment: Full-time
Salary: £13.5 – £14 hourly
Starting time: Immediate start!

About Labakery:

We are a small independent business in a very busy high street opened since 4 years with high standard of products and customer service !!!