Coffee Shop Assistant

Boundary Outlet; Blackburn; On-site; GBP 18,000 - 24,000; Full time

Job summary

Boundary Outlet's coffee shop is looking for a friendly Coffee Shop Assistant to create a warm atmosphere while preparing orders and keeping the space spotless. You will greet customers, take payments, and ensure every visit is memorable.

The role emphasizes strong customer service, communication, and teamwork in a busy environment. Full training is provided and prior coffee shop experience is welcome but not required.

Qualifications

• Friendly, upbeat attitude and a passion for helping customers.
• Ability to greet and assist customers with a smile and positive approach.
• Strong communication and teamwork skills to support a busy shop floor.

Responsibilities

• Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
• Handle payments at the till, ensuring accuracy and efficiency.
• Maintain cleanliness across the coffee shop, including tables, counters and equipment.
• Assist with restocking and organising supplies as needed.
• Provide excellent customer service by answering questions and accommodating requests.
• A friendly, enthusiastic attitude and a passion for customer service.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail, particularly in food preparation and hygiene standards.
• Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.

Skills

Customer service

Communication

Teamwork

Attention to detail

Fast-paced environment

Job description

As a Coffee Shop Assistant, you'll help create a warm, friendly atmosphere where customers can enjoy great food and drink. From preparing orders to keeping the space spotless, you'll ensure every visit to our coffee shop is memorable for the right reasons., Greet and serve customers with a smile, ensuring they feel welcome.

• Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
• Handle payments at the till, ensuring accuracy and efficiency.
• Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment.
• Assist with restocking and organising supplies as needed.
• Provide excellent customer service by answering questions and accommodating requests.
• A friendly, enthusiastic attitude and a passion for customer service.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail, particularly in food preparation and hygiene standards.

• Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.

Boundary Outlet is not just a shopping destination - it's a place where customers can relax and recharge. Our in-store coffee shop provides a welcoming environment, delicious refreshments, and outstanding service, making it a key part of the customer experience.