Cocktail Bartender

Turtle Bay; Cheltenham; On-site; GBP 17,000 - 22,000; Full time

Job summary

Turtle Bay in Cheltenham is seeking a Cocktail Bartender to join our Caribbean-inspired bar team. You’ll be the heart of the bar, crafting vibrant cocktails and sharing the stories behind our rum collection while delivering warm, welcoming hospitality to every guest.

As part of our team, you’ll help create memorable moments, work with hosts, servers and chefs, and embody the lively Turtle Bay spirit through genuine, upbeat service that keeps guests returning for more of our island-inspired

Qualifications

• Experience in hospitality and bar service.
• Knowledge of cocktails and rum collection; ability to tell stories behind each drink.
• Strong guest-focused service and teamwork.

Responsibilities

• Create a welcoming, relaxed atmosphere for guests at all times.
• Deliver exceptional hospitality and attentive service to all guests.
• Provide in-depth knowledge of Turtle Bay cocktails and rum, making recommendations with enthusiasm.
• Collaborate with hosts, servers and chefs to ensure a smooth guest experience.

Skills

Customer service

Hospitality

Mixology

Bar knowledge

Job description

Cocktail Bartender

Turtle Bay

Turtle Bay is all about introducing you to that carefree, island way of life—a Caribbean kitchen and beach bar where food, drinks, and music flow effortlessly from morning until night.

Everyone’s invited. Our team can sense if you need coffee, a cocktail, a cold beer, or a plate of cutters bursting with flavour. Our people serve up the magic and warmth of the Caribbean every day, ensuring everyone feels relaxed and welcome. We create genuine connections and put people at ease, welcoming guests with our natural hosting skills and unpretentious atmosphere.

We bring people together. Strangers become friends, and guests return again and again because of the familiar faces and friendly service that make Turtle Bay special. From brunch to sundowners, we’re here to create unforgettable moments.

Our Purpose? To naturally and intuitively host, create genuine connections, and make everyone feel welcome, comfortable, and immersed in our carefree island way of life.

Our DNA: The way we do things:

• Be open and listen intently
• Do the right thing
• Recognise differences and celebrate individuality
• Enjoy what we do and have fun
• Exceptional hospitality

Bartender at Turtle Bay

For over a decade, our bartenders have been curating a menu designed to lift spirits and bring joy, no matter the hour. From cocktails that capture the vibrant flavours and flair of the Caribbean to a specialty rum collection unique to us, we pride ourselves on serving more than just drinks—we serve experiences.

As Bartender at Turtle Bay, you are the heart of our bar and a champion of our unique hospitality. You will create an atmosphere where everyone feels welcome, relaxed, and uplifted – like the easygoing feel of a Caribbean beach bar.

A place where friendly smiles and great conversations flow as easily as drinks. It's about fostering connection, inspiring togetherness, and celebrating life's shared moments with warmth and joy.

Your vibe will set the tone for our culture, ensuring every guest is warmly welcomed and looked after and comes back time and time again.

What does Great look like?

• Live the Turtle Bay DNA: Embody and demonstrate Turtle Bay's vibrant culture and values, creating a warm and relaxed atmosphere to welcome in guests.
• Menu Excellence – Display expert knowledge of Turtle Bay’s cocktail and rum collection, confidently recommending drinks and sharing the stories and inspirations behind each creation to make each experience unique and memorable.
• Create Memorable Guest Experiences - Make genuine connections through personalised greetings, warm hospitality, and thoughtful touches. Make every guest feel valued and leave lasting impressions that inspire guests to return again and again.
• Deliver Exceptional Hospitality - Approach every interaction with a “yes to the guest” mindset. Go the extra mile with enthusiasm and attentiveness, taking time to understand and anticipate each guest’s needs, ensuring they feel truly cared for and special.
• Quality and Caribbean Flair - Bring the Turtle Bay brand to life with pride by crafting each drink with passion, creativity, and care. Celebrate the Caribbean inspiration behind the menu while consistently delivering exceptional quality and upholding the highest standards in every aspect of the guest experience.
• Work together as one team – work seamlessly with the entire team, from fellow bartenders, to hosts, servers and chefs, creating a smooth and consistent experience for every guest. Embrace diversity and inclusivity, showing sensitivity and respect for everyone’s needs while fostering a supportive and united culture.

You will improve your understanding of your role through training, tailored courses, and a structured sign-off process, ensuring you have all the tools and knowledge you need.

Let’s bring the spirit of the Caribbean to life—together.