Cocktail Bar Waiting Staff

merchant; Belfast; On-site; Full time

Job summary

The Merchant Hotel, an award-winning establishment in Belfast, is seeking Cocktail Bar Waiting Staff for a full-time position. Candidates should have experience in a similar role, excellent customer care skills, and a passion for cocktails. Join a dynamic team that values collaboration and customer service excellence.

Benefits

Complimentary overnight stay with dinner and breakfast

20% discount on food

Free counselling services

Paid breaks

29 days holiday pro-rata

Classroom and Online Training

Qualifications

• One year’s experience in a similar role.
• Confident working in a high volume environment.
• Fully flexible for days, evenings, and weekends.

Responsibilities

• Taking orders promptly and efficiently.
• Providing exceptional customer service to guests.

Skills

Cash handling

Knowledge of spirits and cocktails

Exceptional customer care skills

Attention to detail

Job description

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The Award Winning Cocktail Barat The Merchant Hotel has the following vacancy:

Cocktail Bar Waiting Staff

We have a full-time role available, this is hourly paid at £11.44 and includes a generous service charge.

A full-time member of staff could expect to earn on average an additional £100-£150 per week through service charge paid weekly through payroll.

The essential criteria for the position are:

• One year’s experience in a similar role
• Cash handling experience
• A knowledge of spirits and cocktails
• Confident and comfortable working in a demanding high volume environment
• A keen eye for detail
• Exceptional customer care skills
• The ability to anticipate guest needs and offer the genuine warmth of the “Merchant Welcome”
• Fully flexible to work, days, evenings, and weekend shifts

The desirable criteria for this position is:

• Experience working within a five-star setting
• Barista experience

The Merchant Hotel offers staff:

• Complimentary overnight stay in The Merchant Hotel with dinner and breakfast in The Great Room Restaurant. *subject to contract
• Company group discount 20% off food in The Cloth Ear, The National, and Little Wing Pizzeria
• Regular wellbeing initiatives including free counselling through our safe space
• Generous service charge
• Paid breaks
• 29 days holiday pro-rata (including your birthday)
• Seasonal parties and gifts
• Classroom and Online Training

The ideal candidate will be a team player with a cool head and the ability to work collaboratively with others towards our team goals.

The successful candidate will have a full knowledge of all items on the menus and be responsible for taking orders promptly and efficiently.