Coastal Retail Supervisor (32h) — Drive Customer Joy

Saltrock Affinity Staffordshire; Hempstalls; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

33 days holiday (pro-rata)

Uniform allowance

50% discount on Saltrock products

Job summary

Saltrock is seeking a Supervisor on a 32-hour contract to join the Retail team. You’ll work with an energetic team to deliver excellent customer experiences in-store while supporting the Store Manager to drive KPIs.

Bring a passion for the product and brand, experience in retail, and a friendly, welcoming presence. Benefits include above statutory holiday, uniform allowance and staff discount.

Qualifications

• Experience in a retail environment with customer-facing roles.
• Ability to contribute to a positive in-store experience.
• Understanding of visual merchandising and brand guidelines.

Responsibilities

• Monitor and help achieve store KPIs supporting the Store Manager.
• Motivate team members to deliver exceptional service and maximise sales opportunities.
• Support Store Manager in training and development of team members.
• Assist in achieving sales targets while processing transactions with care.
• Display products in line with brand guidelines.
• Ensure a welcoming store environment for customers.
• Maintain high housekeeping standards for a healthy and safe store.
• Provide product information including features and stock availability.
• Implement markdown/price changes within agreed timescales.
• Keep products tidy and replenish as needed.
• Process deliveries in a timely manner.

Skills

Retail experience

Customer service

Visual merchandising

Team leadership

Product knowledge

Job description

Saltrock is seeking a Supervisor on a 32-hour contract to join the Retail team. You’ll work with an energetic team to deliver excellent customer experiences in-store while supporting the Store Manager to drive KPIs.

Bring a passion for the product and brand, experience in retail, and a friendly, welcoming presence. Benefits include above statutory holiday, uniform allowance and staff discount.