Coach (Climbing Wall Instructor)

Parkwood Leisure Limited; West of England; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Pension: NEST auto enrolment after 3个月

Job summary

Lex Leisure is seeking a Coach (Climbing Wall Instructor) to ensure safe, enjoyable use of climbing facilities and to motivate participants through clear communication and high service standards. The role requires delivering training and supervising sessions within BMC/ABC/HSE guidance.

Candidates must hold a CWI certificate, CWDI for lead sessions, and complete annual DS19/DS20 training. The job involves daily safety checks, incident reporting, and lead-by-example coaching across the centre.

Qualifications

• Essential qualification: Climbing Wall Instructor (CWI) certificate approved by Mountain Training.
• Lead Climbing Qualification: CWDI required to supervise lead climbing sessions.
• Mandatory Annual Training: Annual DS19 and DS20 Climbing Wall Rescue Procedure training.

Responsibilities

• Evaluate performance and provide constructive feedback to participants.
• Adapt sessions to the needs of groups or individuals.
• Communicate clear instructions and commands.
• Encourage participants to develop skills and techniques.
• Ensure high health and safety standards at all times.
• Perform daily and monthly safety checks of walls, equipment and auto-belay.
• Quarantine defective equipment and report faults to the Line Manager.
• Deliver 6-monthly refresher training to site Monitors, Supervisors and Inductors.
• Respond to climbing emergencies and carry out auto-belay rescue procedures.
• Inspire confidence and self-belief in participants.

Skills

Climbing

Coaching

Health and safety

Education

Climbing Wall Instructor (CWI) certificate

Climbing Wall Development Instructor (CWDI)

DS19 and DS20 training

Job description

Coach (Climbing Wall Instructor)

ABOUT US

Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful Paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff.

JOB DESCRIPTION

Primary objectives for the Coach (Climbing Wall Instructor) will be:

• To ensure the safety and enjoyment of everybody using the Climbing facilities.
• To promote excellence of customer service and motivate people to enjoy Climbing through good communications.
• To maintain a reasonably safe and secure indoor climbing wall operation in line with British Mountaineering Council (BMC), Association of British Climbing Walls (ABC), and HSE guidance.

The Coach (Climbing Wall Instructor) will focus day to day on the following tasks:

• Evaluating performance and providing suitable feedback, balancing criticism with positivity and motivation.
• Adapting to the needs and interests of group or individual participants.
• Communicating instructions and commands using clear, simple language.
• Encouraging participants to gain and develop skills, knowledge and techniques.
• Ensuring that participants train and perform to a high standard of health and safety at all times.
• Performing daily, monthly safety checks of climbing walls, equipment, and auto-belay.
• Immediately quarantining defective or expired equipment, padlocking faulty climbing lines, and reporting defects to the Line Manager.
• Delivering 6-monthly refresher training to site Climbing Wall Monitors, Supervisors, and Inductors
• Responding to climbing emergencies and carrying out auto-belay rescue procedures
• Inspiring confidence and self-belief

THE CANDIDATE

Qualifications, Knowledge and Skills

A recognised coaching/teaching qualification is required for this post.

• Essential Qualification: Climbing Wall Instructor (CWI) certificate approved by Mountain Training (required prior to supervising sessions, conducting inductions, or performing internal inspections).
• Lead Climbing Qualification: Climbing Wall Development Instructor (CWDI) required to supervise lead climbing sessions.
• Mandatory Annual Training: Annual review of site operational procedures (DS19) and annual DS20 Climbing Wall Rescue Procedure training.

Personal Characteristics

Among the personal characteristics sought, the applicant:

• Will be able to gain acceptance and respect from clients and the teams involved.
• Will be able to communicate throughout the organisation.
• Will be able to meet the demands of the role by working additional hours when required.
• Will be able to demonstrate clear identification with all customer requirements.
• Will be a team player.
• Will be able to develop the role on your own initiative.

DBS

Some Coach positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check.

CONDITIONS OF EMPLOYMENT

Title

Coach (Climbing Wall Instructor)

Reporting to

Centre Manager

Grade

Operational

Annual Leave

28 days’ paid annual leave per year

Pension

NEST Auto Enrolment after 3 months service

Notice Period

1 Month