CMDB Architect: Dashboards, API Integrations & Governance

Gramian Consulting Group; Stevenage; On-site; GBP 60,000 - 90,000; Full time

Job summary

Gramian Consultancy is seeking an experienced CMDB Application Developer & Reporting Specialist to design and maintain a centralized CMDB solution for ITSM processes. The role combines application development, data modelling, API integrations, automation, dashboards, KPI reporting, and governance.

The solution may be built on Google Workspace tools such as AppSheet, Apps Script, BigQuery, Looker Studio or on Microsoft Power Platform, ServiceNow, or custom web tech.

Qualifications

• At least 3 years of application development experience.
• Strong experience with database design, SQL, data modelling, and REST API integration.
• Experience developing dashboards, reporting solutions, and KPI frameworks.
• Good knowledge of CMDB processes and ITSM concepts.
• Experience with Google AppSheet or Microsoft Power Platform is a plus.

Responsibilities

• Design and develop a centralized CMDB management application.
• Build user-friendly interfaces and workflows for Configuration Item lifecycle management.
• Define CMDB data models, CI relationships, validation rules, and governance controls.
• Integrate multiple data sources through REST APIs, connectors, and automated synchronization.
• Support asset, infrastructure, application, and service inventories.
• Develop executive and operational dashboards for CMDB health and service performance.
• Build KPI and SLA reporting, including automated and scheduled reporting.
• Implement alerts, exception workflows, compliance controls, and continuous CMDB health monitoring.
• Deliver trend analysis, monitoring, and actionable reporting for service quality and governance.
• Produce technical documentation, user guides, and governance procedures.

Skills

Application development

Data modelling

API integration

Dashboard reporting

Governance

Tools

Google AppSheet

Microsoft Power Platform

BigQuery

Looker Studio

Job description

Gramian Consultancy is seeking an experienced CMDB Application Developer & Reporting Specialist to design and maintain a centralized CMDB solution for ITSM processes. The role combines application development, data modelling, API integrations, automation, dashboards, KPI reporting, and governance.

The solution may be built on Google Workspace tools such as AppSheet, Apps Script, BigQuery, Looker Studio or on Microsoft Power Platform, ServiceNow, or custom web tech.