CMDB Application Developer & Reporting Specialist - Active SC Clearance

Investigo Change Solutions; Aston; On-site; GBP 170,000 - 200,000; Full time

Job summary

Investigo Change Solutions is seeking a CMDB Application Developer & Reporting Specialist on a 12-month+ contract, on-site in Stevenage, Hertfordshire. You will design, develop and maintain a centralized CMDB supporting ITSM processes with a focus on governance, automation and analytics.

The role requires expertise in CMDB/ITSM, data modelling, dashboarding (Power BI/Looker Studio), and experience with ServiceNow or Remedy CMDB. Active SC clearance is required.

Qualifications

• Experience designing and maintaining CMDB systems for ITSM.
• Proven ability to integrate data from multiple sources via APIs.
• Strong governance, data models, and KPI/reporting capabilities.

Responsibilities

• Design, develop and maintain a centralized CMDB application for ITSM.
• Create interfaces, workflows and automation for CI lifecycle management.
• Integrate data sources via APIs and connectors to ensure CMDB accuracy.
• Define CMDB data models, CI relationships and governance controls.
• Build and maintain dashboards and KPI reporting for operations and executives.

Skills

CMDB

ITSM

APIs

Stakeholder mgmt

Tools

ServiceNow

Remedy CMDB

Power BI

Looker Studio

SQL

Python

JavaScript

BigQuery

Job description

CMDB Application Developer & Reporting Specialist - Active SC Clearance

Up to £825 per day - Inside IR35

Stevenage, Hertfordshire - 100% on site

12 months +

My client is an instantly recognisable consultancy who require a CMDB Application Developer & Reporting Specialist with Active SC clearance to design, develop, and maintain a centralized Configuration Management Database (CMDB) solution supporting critical IT Service Management (ITSM) processes for an end client within the Defence space.

The successful candidate will be responsible for application development, CMDB governance, automated data collection, dashboard creation, KPI reporting, and analytics. This role will play a key part in improving service quality, operational efficiency, compliance, and configuration governance across a complex enterprise environment.

Key Responsibilities & Requirements:

• Design, develop and maintain a centralized CMDB application supporting IT Service Management and Configuration Management processes.


• Develop user-friendly interfaces, workflows and automation to manage the full Configuration Item (CI) life cycle.


• Integrate multiple data sources through APIs, connectors and automated data collection mechanisms to ensure CMDB accuracy and consistency.


• Define and maintain CMDB data models, CI relationships, governance controls, service mapping and asset inventories.


• Build and maintain operational and executive dashboards, KPI frameworks, SLA reporting and Real Time performance monitoring.


• Deliver automation for notifications, compliance monitoring, exception management and CMDB health reporting.


• Utilize technologies such as ServiceNow, Remedy CMDB, Microsoft Power Platform, Power BI, AppSheet, BigQuery, Looker Studio, SQL, Python and JavaScript.


• Demonstrate strong experience in CMDB/ITSM environments, including ITIL, Asset Management, Configuration Management, Discovery and Data Governance, with excellent stakeholder management and communication skills.