CMDB Application Developer & Dashboard Specialist

Gramian Consulting Group; Hoyland; On-site; GBP 60,000 - 90,000; Full time

Job summary

Gramian Consulting Group is seeking an experienced CMDB Application Developer & Reporting Specialist to design and maintain a centralized CMDB solution that supports ITSM processes. The role encompasses application development, CMDB data modelling, API integrations, automation, dashboards, KPI reporting, and governance.

The position involves building user-friendly interfaces, CI lifecycle workflows, and governance controls, with responsibilities spanning data sources, dashboards, alerts, and

Qualifications

• At least 3 years of application development experience.
• Strong experience with database design, SQL, data modelling, and REST API integration.
• Experience developing dashboards, reporting solutions, and KPI frameworks.
• Good knowledge of CMDB / Configuration Management processes.
• Understanding of ITSM concepts including Asset Management, Service Mapping, Discovery, and Data Governance.

Responsibilities

• Design and develop a centralized CMDB management application.
• Build user-friendly interfaces and workflows for Configuration Item lifecycle management.
• Define CMDB data models, CI relationships, validation rules, and governance controls.
• Integrate multiple data sources through REST APIs, connectors, and automated synchronization.
• Support asset, infrastructure, application, and service inventories.
• Develop executive and operational dashboards for CMDB health and service performance.
• Build KPI and SLA reporting, including automated and scheduled reporting.
• Implement alerts, exception workflows, compliance controls, and continuous CMDB health monitoring.
• Deliver trend analysis, monitoring, and actionable reporting for service quality and governance.
• Produce technical documentation, user guides, and governance procedures.

Skills

CMDB development

SQL

REST API integration

Dashboard reporting

ITSM governance

Tools

Google AppSheet

Microsoft Power Platform

Job description

Gramian Consulting Group is seeking an experienced CMDB Application Developer & Reporting Specialist to design and maintain a centralized CMDB solution that supports ITSM processes. The role encompasses application development, CMDB data modelling, API integrations, automation, dashboards, KPI reporting, and governance.

The position involves building user-friendly interfaces, CI lifecycle workflows, and governance controls, with responsibilities spanning data sources, dashboards, alerts, and