CMA General Manager

Vertu Motors plc; Exeter; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

25 days’ holiday

Private Medical Insurance

10% employer pension contribution

Partnership Share Scheme

Leadership development programs

Job summary

Vertu Motors plc is seeking an experienced General Manager to oversee several volume dealerships from Exeter to Plymouth. You will lead across new, used and aftersales, delivering a clear commercial strategy and building strong relationships with manufacturers and partners.

We require an engaging leader with a proven track record of driving profitability, team development and customer satisfaction, in a values-driven automotive retail environment.

Qualifications

• Proven success as a General Manager within automotive dealerships or similar leadership roles.
• Strong track record of driving commercial performance and profitability.
• Engaging, collaborative leadership style with team development focus.

Responsibilities

• Lead the dealership operation across Exeter to Plymouth area, setting standards across departments.
• Develop and deliver a commercial strategy to drive performance and growth.
• Build relationships with manufacturers and key stakeholders to optimise dealer performance.
• Empower and develop teams, driving engagement and high standards of customer service.
• Drive operational excellence, cost control and safety in a professional environment.
• Maintain strong financial performance and integrity in all dealings.
• Balance short-term results with long-term customer loyalty and growth.

Skills

Leadership

Commercial acumen

Strategic planning

Financial management

People management

Job description

General Manager – Exeter to Plymouth Area

At Vertu Motors, one of the UK’s largest and most successful motor retailers, our success is built on strong performance, sustainable growth and outstanding leadership. Our mission is simple: to deliver an exceptional customer motoring experience built on honesty and trust.

We’re looking for an experienced and commercially driven General Manager to join oversee several volume dealerships in the Exeter to Plymouth area. As we continue to build our brand and presence in this key territory, this opportunity provides the successful candidate with the opportunity to join a growing business and be a key part of our senior management team in the south west.

This is an exciting opportunity for an established automotive leader who can build on strong foundations, develop high-performing teams and drive both operational and commercial performance.

What You’ll Do

• Lead the dealership with passion, setting the standard across all departments and ensuring outstanding customer satisfaction.
• Develop and deliver a clear commercial strategy, identifying opportunities to drive performance, profitability and sustainable growth.
• Build strong relationships with manufacturer partners and key stakeholders, translating strategic objectives into outstanding dealership performance across new vehicles, used vehicles and aftersales.
• Respect, support and empower your team by creating opportunities for growth, celebrating success and motivating colleagues to achieve their best.
• Drive performance, efficiency and operational excellence while maintaining a safe and professional environment for colleagues and customers.
• Act with integrity, building trust with customers, colleagues and partners while maintaining strong financial performance and effective cost control.
• Balance short-term commercial results with long-term customer loyalty, colleague engagement and sustainable dealership growth.

What We’re Looking For

• Proven success as a General Manager within a main automotive dealership, ideally with experience across new vehicles, used vehicles and aftersales.
• A strong commercial track record with the ability to identify opportunities and translate them into improved business performance.
• An engaging, collaborative and motivational leadership style.
• A genuine passion for automotive retail and developing high-performing teams.
• Strong business and financial acumen, with a commitment to ethical and customer-focused practices.
• A values-led approach, with integrity at the heart of your leadership style.
• Ambition and the drive to deliver results while developing both your team and the wider business.

Compliance & Values

• As a values-driven business, it is essential that our management team consistently demonstrate behaviours that deliver positive outcomes for our customers.
• You will be expected to act in good faith at all times, setting the standard within your dealership and creating a customer-centric environment where integrity is key.
• You will play an important role in driving a culture of responsible business practices, ensuring we deliver the right products and services to meet our customers’ needs, protect them from harm and encourage long-term loyalty. Building trust and acting with integrity at all times is fundamental to this role.
• To protect our customers and our reputation, successful candidates will be required to undertake a DBS check, along with regular fit and proper person assessments. We will also request references from previous employers as part of our pre-employment checks.

What You’ll Receive

We believe in rewarding performance and supporting your personal and professional wellbeing. A competitive remuneration package will be offered, tailored to the experience and track record of the successful candidate.

You’ll Also Benefit From

• 10% employer pension contribution
• Membership of our annual Partnership Share Scheme
• Ongoing leadership development, including Dale Carnegie training and access to experienced mentors
• 25 days’ holiday, rising with service, plus bank holidays
• Private Medical Insurance and bi-annual health check
• Enhanced maternity and paternity pay
• Access to the Vertu Rewards platform for discounts and wellbeing offers

For our successful applicant, to protect our customers and our reputation you will be expected to undertake a DBS check to determine your suitability for the role and will also undertake regular fit and proper person assessments. Please be aware that we will also request references from your previous employer(s).