Cluster Team Leader

Aspirations Care Limited; Worcester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Life Insurance

Smart Health

Wisdom App EAP

Overtime Opportunities

Training & Development

Recognition & Rewards

Refer-a-Friend Bonus

Job summary

Aspirations Care is seeking an experienced Team Leader to support individuals with complex needs in our community care team. You will lead a team of support workers, coordinate daily rotas, and ensure care delivered with dignity, respect, and person-centred focus.

We value empathy, teamwork, and ongoing development. You’ll work closely with families, professionals, and external agencies to achieve the best outcomes and a safe, supportive environment for the people we support.

Qualifications

• Previous experience in care is essential for this role, with commitment to ongoing training.
• Ability to lead a team of support workers with guidance and supervision.
• Excellent communication and teamwork skills.

Responsibilities

• Lead and inspire a team of support workers with guidance and supervision.
• Coordinate rotas and day-to-day tasks to ensure quality care.
• Build relationships with the people we support and liaise with families and professionals.
• Ensure safety and continuity of care throughout shifts.

Skills

Compassionate care

Team leadership

Communication

Patient

Job description

Join Aspirations Care – Where Compassion Meets OpportunityAt Aspirations Care, we don’t just offer jobs — we offer meaningful careers. Whether you're bringing years of experience or looking for your next challenge in care, we’re here to support your journey with purpose, passion, and people who truly care. We’re proud to be different. Our team is built on Commitment, Compassion, and Collaboration — values that shape everything we do. When you join us, you become part of a community that shows up with purpose, leads with empathy, and works together to achieve the best outcomes for the people we support.

What We’re Looking For

• Kind, patient, and genuinely passionate about helping others
• Skilled in supporting individuals with complex needs, including autism, learning disabilities, and mental health conditions
• Experiance in dealing with EDUP, and behaviours that challange
• Reliable and ready to show up with purpose every day
• Great communicators who enjoy working as part of a team
• Confident in delivering person-centred care and promoting independence
• Previous experience in care is essential for this role, and we’ll support you with ongoing training and development to help you thrive.

A Day in the Life of a Team Leader

No two days are ever the same as a Team Leader. Your day might start with a handover, checking in on the people we support and ensuring everyone’s needs are being met with care, dignity, and respect. You’ll lead and inspire a team of support workers, offering guidance, supervision, and encouragement to help them deliver the highest standard of support. From coordinating rotas and managing day-to-day tasks, to stepping in and providing hands‑on support when needed, you’ll be at the heart of everything we do. Throughout the day, you’ll build meaningful relationships with the people we support — helping them achieve their goals, maintain independence, and live fulfilling lives. You’ll also liaise with families, professionals, and external agencies, ensuring clear communication and continuity of care. There’ll be problem‑solving, celebrating achievements (big and small), and making sure everything runs smoothly and safely. By the end of your shift, you’ll know you’ve made a genuine difference — not just to the people we support, but to your team as well. You’ll build real relationships, celebrate progress, and be a trusted presence in someone’s life. You’ll work closely with a supportive team, communicate openly, and make decisions that truly matter.

Why Choose Aspirations Care?

• Life Insurance – 2x Your SalaryFinancial peace of mind for you and your loved ones.
• 24/7 Access to Smart HealthVirtual GP appointments, mental health support, and nutrition advice — anytime, anywhere.
• Employee Assistance Programme (EAP) via the Wisdom AppA wellbeing platform with mental health resources and lifestyle support.
• Structured Rota & Overtime OpportunitiesEnjoy a consistent schedule with flexibility to take on extra hours.
• Training & Career DevelopmentClear progression pathways and ongoing learning to help you grow.
• Recognition & RewardsCelebrate your achievements through our reward schemes.
• £500 Refer-a-Friend BonusRecommend someone great and earn a bonus when they join.

Equality & Diversity at Aspirations Care

We are proud to be an equal opportunities employer. At Aspirations Care, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, cultures, and experiences — because we believe that a diverse team is a stronger team.

Our Commitment to Safeguarding

We are dedicated to the safety and well‑being of the vulnerable adults we support. All employment offers are subject to satisfactory references and an Enhanced DBS Disclosure.

Ready to join a team that truly values you?