Cluster Property Manager

DoubleTree by Hilton Sheffield City; Sheffield; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality company is seeking a Cluster Property Manager to oversee multiple hotels in Sheffield. This role demands a hands-on leader with strong technical knowledge and the ability to inspire teams, ensuring high standards in property maintenance and guest satisfaction. You'll lead a small team while managing compliance, sustainability, and performance across various hotels.

Benefits

Exclusive Team Member discounts on stays and F&B

Continuous learning & development opportunities

Free access to employee assistance program

Team member of the month - £100

Team member of the year - £500

Uniform provided

Additional annual leave

Pension contribution

Qualifications

• Strong technical and compliance knowledge necessary.
• Experience in cluster hotel management preferred.
• Ability to build strong relationships.

Responsibilities

• Lead maintenance teams across multiple hotels.
• Manage planned and reactive maintenance activities.
• Ensure compliance with health and safety regulations.

Skills

Technical knowledge

Leadership

Compliance

Communication

Problem-solving

Job description

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• Have a hands-on, solutions-driven leader
  with a strong technical understanding of property maintenance and hotel
  operations.
• Experience working in a
  multi-site or cluster hotel role, ideally within a branded or franchised
  environment.
• High levels of organisation,
  autonomy, and initiative; thrives in a fast-paced environment with shifting
  priorities.
• Naturally collaborative, able to
  build strong working relationships with hotel leadership teams, contractors,
  and external partners.
• A confident communicator, capable
  of leading conversations with directors and senior stakeholders during site
  inspections and asset reviews.
• Clear and practical understanding
  of statutory compliance, fire life safety regulations, and industry standards.
• Committed to continuous
  improvement and development – both personally and for the team.
• Demonstrates leaf HOSPITALITY’s
  core values: Entrepeneurial, Excellent, Human, Integrity
• Passionate about delivering
  excellence in the guest experience through well-maintained, safe, and compliant
  properties.

Day in the life of:

We believe in creating exceptional guest experiences and that starts with safe, well-maintained, and inspiring spaces. As theCluster Property Manager, you’ll play a key role in shaping that experience across multiple hotels, ensuring every space functions at its best while nurturing and developing the people who care for it.

This is a hands-on leadership role where your technical know-how meets your passion for people. You’ll lead and support on-site Maintenance teams, oversee planned and reactive maintenance, and work closely with General Managers and the Group Projects Manager to deliver consistently high standards across all sites.

You’ll thrive on variety, balancing your time between properties, solving problems with agility, and driving compliance, sustainability, and performance.

We’re looking for someone who:

• Brings strong technical and compliance knowledge.
• Leads with humanity, integrity, and calm confidence.
• Is energised by developing people and building strong relationships.
• Takes pride in creating welcoming, safe environments for guests and teams alike.

If you're ready to make a real impact in a business that values transparency, teamwork and excellence—we’d love to hear from you.

Example key responsibilities:

Leadership & Team Development

• Lead and inspire a small team through 1:1s, check-ins, and performance reviews
• Identify training needs and provide on-the-job coaching and mentoring
• Champion succession planning and team growth within the property function
• Oversee effective rota planning, absence management, and HR system tasks

Operations & Maintenance

• Take a proactive role in day-to-day and strategic maintenance across your cluster
• Manage all planned and reactive works, ensuring guest and team impact is minimised
• Ensure compliance with H&S, statutory testing, fire safety, and internal audits
• Maintain key systems: HVAC, plumbing, plant rooms, water, and electrical
• Deliver preventative maintenance and support emergency response when needed

Compliance & Contractor Management

• Own compliance systems and lead hotel inspections and asset reviews
• Be the main point of contact for external contractors—ensuring high standards and safety compliance
• Oversee permits, policies, and access for all on-site work
• Train hotel teams on safety and compliance protocols
• Represent the hotel confidently during audits and reviews

What you'll get in return:

• Exclusive Team Member discounted stays
  and 50% off F&B across the leaf HOSPITALITY portfolio
• Exclusive Team Member discounted stays and 50% off F&B across the Hilton portfolio
• Continuous learning & development
  opportunities
• Free access to 24/7 employee assistance
  program
• Team member of the month - £100 and Team
  member of the year - £500
• Uniform provided
• Competitive
  pay and package including bonus scheme
• Additional
  annual leave and family friendly leave
• Additional
  pension contribution

This hotel is managed by leaf HOSPITALITY who is a
hotel management company that has one simple value that underpins everything we
do: be excellent. We work with branded and independent hotels. Our vision is to
be a leader in the market where every member of our team plays a part in
delivering excellent service to our guests, owners, and team members.