Cluster Marketing & Brand Communications Manager

Millennium Hotels and Resorts; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Social Events

Training and development

Pension Salary Sacrifice Scheme

Discount on Accommodation worldwide

Job summary

Millennium Hotels and Resorts is seeking a Marketing Communications Manager to lead branding, storytelling, and multi-channel campaigns across The Chelsea Harbour Hotel and The Biltmore. You will drive digital marketing, PR, and partnerships to increase guest engagement and revenue while delivering memorable guest experiences.

The role requires a creative, commercially focused professional with strong copywriting and project management skills, capable of collaborating with Sales, Revenue, F&B,

Qualifications

• Experience in hospitality or luxury lifestyle marketing.
• Strong digital marketing skills across channels including social, email, and web.
• Excellent copywriting, editing and communication abilities.
• Proven PR activities, media relations and brand partnerships.
• Ability to multitask and manage multiple campaigns and projects.

Responsibilities

• Develop and execute integrated marketing and communications strategies.
• Manage digital channels: website, email, social media, online reputation.
• Plan and run promotional campaigns, events and partnerships.
• Create engaging content and oversee photography, videography, and assets.
• Build media relationships and leverage influencer opportunities.
• Analyze performance, ROI, traffic, and market trends to optimize results.
• Collaborate with Sales, Revenue, F&B, Spa and Operations to support commercial goals.
• Oversee marketing budget and resource allocation.

Skills

Hospitality marketing

Digital marketing

Social media management

SEO

Copywriting

PR & media relations

Job description

Millennium Hotels and Resorts is seeking a Marketing Communications Manager to lead branding, storytelling, and multi-channel campaigns across The Chelsea Harbour Hotel and The Biltmore. You will drive digital marketing, PR, and partnerships to increase guest engagement and revenue while delivering memorable guest experiences.

The role requires a creative, commercially focused professional with strong copywriting and project management skills, capable of collaborating with Sales, Revenue, F&B,