Cluster Groups, Meetings & Events Sales Executive

Hilton Worldwide, Inc.; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Hilton as a Cluster Groups, Meetings & Events Sales Executive, responsible for selling events across multiple Hilton properties. This full-time role involves active communication with guests, maximizing revenue, and ensuring high-level service. You will benefit from growth opportunities, a competitive salary, and enjoy perks such as special rates and access to Hilton’s facilities.

Benefits

Travel allowance

Sales Incentive Program

Access to personal growth opportunities

Discounted rates for friends and family

Free overnight stay including dinner and breakfast

24/7 access to fitness facilities

Qualifications

• 1-2 years of experience in events.
• Fluency in English; Dutch is an advantage.
• Living in the area of Rotterdam.

Responsibilities

• Selling Groups and Events for Hilton properties.
• Handling the groups and event selling process.
• Ensuring smooth communication and follow-up with guests.

Skills

Sales orientation

Communication

Organizational capabilities

Detail-oriented

Commercial mindset

Education

Degree in a related field

Tools

Delphi Fdc

OnQ R&I

OnQ PM

Job description

Kickstart your Hilton career as Cluster Groups, Meetings & Events Sales Executive! The Cluster Group, Meetings & Events team is looking for a Cluster GME Sales Executive! This is a unique opportunity to work in our dedicated team that is clustered over three Hilton properties!

What will I be doing? As a Cluster Groups, Meetings & Events Sales Executive, you are responsible for selling Groups and Events for cluster properties Hilton The Hague, Hilton Rotterdam, and Doubletree Royal Parc Soestduinen.

• The work location is in Hilton Rotterdam, but you are expected travel to The Hague and Soestduinen sporadically
• Working hours are usually from 09:00 – 17:00 and from Monday to Friday. This can vary sometimes depending on events, and starting/finishing an hour earlier or later could be discussed

Furthermore, you are involved in:

• Handling the Groups and Event selling process until the contract stage
• Being responsible for the communication and active follow-up with the guest
• Ensuring a smooth handover of the contracted groups
• Creating opportunities to maximize revenue and add value to the booking
• Facilitating appointments and site inspections with the guests if needed
• Ensuring clear and detailed communication with the involved departments
• Participating proactively in selling activities such as Bring Back Old Business, key prospects, Sales Blitz Days
• Consistently updating the information in the system
• Conducting after-sales conversations to get feedback on the event experience of the client and identify future business potential

What we are looking for? Are you proactive and detail-oriented? We are looking for a sales-oriented and hands-on Sales Executive with superb communication skills. Furthermore, the following would describe you:

• 1-2 years of experience in events
• Enjoying supporting the operational departments in the implementation of events if necessary
• A commercial mindset with strong sales, administrative, and organizational capabilities
• Eager to learn, a positive mindset and strong communication skills
• Commitment to providing high-level service
• Fluency in English; Dutch is an advantage
• Living in the area of Rotterdam
• In possession of the right documents to work in the Netherlands

Even greater if you have:

• Knowledge of the hotel property management systems such as Delphi Fdc, OnQ R&I, and OnQ PM.
• Previous working experience within Hilton Worldwide hotels.
• Degree in a related field.

What do we offer?

• A fulltime contract (38 hours per week)
• Salary in salary scale VI of the Horeca collective labor agreement
• Travel allowance according to the Hilton Rotterdam scheme, if you live further than 5km away from the hotel
• Sales Incentive part of Sales Incentive Program of Hilton
• Access to personal growth through our Learning & Development department, the Hilton University, LinkedIn Learning, Harvard ManageMentor & eCornell
• An unforgettable Guest Experience: a free overnight stay in our hotel, including dinner and breakfast, for you and your plus one!
• 24/7 access to our fitness facilities (also on your days off!)

But that's not all! Discover the world the Hilton way and enjoy fantastic benefits with Hilton GO! This is your chance to travel, discover new places and experience delicious flavors, all while saving big. And the best part? These benefits are not only for you, but also for your friends & family!

• For you: Special Team Member rates in each of our thousands of Hilton Hotels worldwide and 50% discount on food and drinks in the Netherlands
• For your friends and family: Friends & Family rates so they can also enjoy our Hilton hospitality

Are you ready to kickstart your Hilton career? Apply here and we will be happy to get in touch with you!