Club Operations Duty Manager

The Club Company; Colchester; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Free parking

Uniform provided

Job summary

The Club Company is seeking a proactive Duty Manager to help oversee daily operations across our UK golf and country clubs. You will supervise staff, handle member inquiries, and ensure safety, cleanliness, and smooth service during your shift.

We value exceptional service, strong communication, and a flexible approach to cover duties across departments as needed. This on-site role operates 7 days a week with varied hours and a commitment to a high standard of hospitality.

Qualifications

• Diploma in hospitality or business desirable.
• Ability to exemplify exceptional service standards and exceed guest expectations.
• Strong communication skills.

Responsibilities

• Oversee daily operations of the Club during your shift.
• Manage staff, inspections, and adherence to policies.
• Respond to member inquiries or complaints promptly and ensure safety and cleanliness.
• Offer flexible support to cover other departments during busy periods.

Skills

Strong communication skills

Exceptional service standards

Education

Diploma in hospitality or business desirable

Job description

The Club Company is seeking a proactive Duty Manager to help oversee daily operations across our UK golf and country clubs. You will supervise staff, handle member inquiries, and ensure safety, cleanliness, and smooth service during your shift.

We value exceptional service, strong communication, and a flexible approach to cover duties across departments as needed. This on-site role operates 7 days a week with varied hours and a commitment to a high standard of hospitality.