Club Lounge Manager: Elevate a Premium Guest Experience

Mint People; Knutsford; Presencial; GBP 43 000 - 53 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary £48,000

Premium hospitality environment

Structured operation with strong lead

Professional, well-trained team

Guest experience focus

Long-term progression

Resumo da oferta

Mint People is seeking a Club Lounge Manager to lead a premium lounge operation, delivering personalised, discreet service in a refined, high-standard environment. You will oversee daily operations, ensure an exceptional guest experience and uphold brand standards under senior leadership guidance.

Ideal candidates will bring hands-on leadership, strong attention to detail, and a calm, adaptable approach in a fast-paced hospitality setting, with a focus on elevating the guest experience and

Qualificações

• Experience managing premium lounges, hotels or high-end hospitality operations.
• Strong, hands-on leader with an exceptional eye for detail.
• Naturally guest-focused with a polished and professional approach.
• Confident managing teams, rotas and daily service delivery.
• Calm, organised and adaptable in a fast-paced environment.
• Passionate about delivering consistently high service standards.

Responsabilidades

• Managing the day-to-day operation of the Club Lounge
• Delivering a seamless, personalised guest experience
• Leading, training and developing the lounge team
• Overseeing service standards, presentation and atmosphere
• Managing rotas, staffing levels and operational efficiency
• Maintaining brand standards and attention to detail at all times

Conhecimentos

Hospitality leadership

Guest focus

Team management

Rota management

Attention to detail

Descrição da oferta de emprego

Mint People is seeking a Club Lounge Manager to lead a premium lounge operation, delivering personalised, discreet service in a refined, high-standard environment. You will oversee daily operations, ensure an exceptional guest experience and uphold brand standards under senior leadership guidance.

Ideal candidates will bring hands-on leadership, strong attention to detail, and a calm, adaptable approach in a fast-paced hospitality setting, with a focus on elevating the guest experience and