Club General Manager: Lead People, Grow Membership

Frasers Group; Upper Luton; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Free Everlast Gym membership

Colleague discount across FrasersGroup

Recognition programmes

Funded qualifications Level 3 & Level

Leadership & product development

Job summary

Everlast Gyms in the United Kingdom seeks a dynamic General Manager to oversee all aspects of club performance, including sales, service, operations and people development. You will drive member experience, profitability and day-to-day excellence while building a high-performing team.

You will report to the Area Manager and lead from the front, coaching staff, monitoring KPIs and ensuring best-in-class standards across the club.

Qualifications

• Minimum one year's management experience in fitness, leisure, hospitality or retail.
• Proven leadership and ability to develop successful teams.
• Strong commercial awareness with a track record of targets.
• Excellent communication and leadership skills.
• Ability to analyse performance data and drive improvements.
• Flexible to work evenings, weekends and bank holidays.
• Experience within a fitness or leisure environment.
• Level 2 Fitness Qualification.
• Understanding of membership sales, retention and club operations.
• Pool plant and Health & Safety experience.

Responsibilities

• Lead overall club performance and day-to-day operations.
• Develop and coach high-performing teams.
• Drive membership growth and retention.
• Ensure safety, compliance and quality standards.
• Collaborate with marketing and local initiatives.
• Set KPIs and monitor performance.
• Represent the club on the gym floor and with members.
• Plan succession and career progression.

Skills

Management experience

Team leadership

Commercial awareness

Communication

Data analysis

Flexibility

Fitness industry experience

Level 2 Fitness Qualification

Membership sales & retention

Pool plant & Health & Safety

Job description

Everlast Gyms in the United Kingdom seeks a dynamic General Manager to oversee all aspects of club performance, including sales, service, operations and people development. You will drive member experience, profitability and day-to-day excellence while building a high-performing team.

You will report to the Area Manager and lead from the front, coaching staff, monitoring KPIs and ensuring best-in-class standards across the club.