Cloud & Platforms Strategy Lead — Azure & Hybrid

Intercity Technology Limited

Birmingham

On-site

GBP 90,000 - 130,000

Full time

7 days ago

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Benefits offered by this job

33 days holiday

Holiday buy scheme

All-company bonus scheme

Company pension

Death in service cover

Employee assistance programme

Maternity/paternity pay

Cycle to work

Eye tests

Colleague discounts and incentives

Awards program

Social calendar

Learning & development opportunities

Job summary

Intercity Technology is seeking a Cloud and Platforms Tower Lead to own strategy, growth and lifecycle management for Cloud and Platforms, including Azure, Private Cloud, Hybrid Cloud, and related services. You will work with Architecture, Engineering and Alliances to shape the Microsoft-first roadmap and commercial success across productised cloud offerings.

You will drive standardisation, scalable service packages, and compelling commercial models, partnering with Sales and Customer Success to

Qualifications

Experience owning, managing or developing cloud managed services in an MSP, technology services provider, cloud provider or consultancy.
A strong understanding of cloud services, infrastructure platforms and managed service models.
Experience building service roadmaps and product strategies, and managing service portfolios and productisation.
Commercial and financial awareness, including pricing, profitability and cost-to-serve.
Experience with sales and customer success teams to drive service growth.
Strong stakeholder management and communication skills.
A degree in IT, CS, engineering or business, or equivalent industry experience, and strong knowledge of Azure, Azure Arc, hybrid and private cloud, backup and disaster recovery, IaaS and PaaS.
FinOps and cloud cost optimisation.
Experience managing cloud migration and transformation services; knowledge of automation, IaC and platform operations.
Experience in a Microsoft-focused MSP environment.

Responsibilities

Define and own the Cloud and Platforms service strategy and roadmap.
Drive the evolution of Azure, Private Cloud and Hybrid Cloud offerings, in line with Microsoft-first strategy.
Own the full service lifecycle, from concept through to retirement.
Watch market trends, customer needs and competitors to find opportunities for growth and differentiation.
Develop scalable, repeatable and commercially attractive cloud managed services.
Simplify and standardise offerings to improve customer experience and operational efficiency.
Create compelling service packages, propositions and commercial models.
Move us from bespoke solutions to productised cloud services, and launch new cloud, platform and managed infrastructure services.
Own the strategic direction and commercial performance of the portfolio.
Drive Azure consumption growth across our customer base.
Develop services that support cloud migration, optimisation, management and governance.
Work with engineering to increase automation, efficiency and service maturity.
Keep our cloud offerings aligned to Microsoft’s platform strategy and innovation roadmap.
Own portfolio revenue, profitability and growth targets.
Build business cases for investment, service evolution and new propositions.
Work with Sales, Marketing and Customer Success to accelerate adoption and find cross-sell, upsell and expansion opportunities.
Make sure pricing and service structures support sustainable growth and strong margins.
Be the voice of the customer in the Cloud and Platforms tower, using feedback and market insight to shape services.
Ensure cloud services deliver measurable outcomes, driving adoption, retention and satisfaction.
Work closely with architects so service strategy aligns with technical standards.
Partner with Platforms and Engineering on automation, efficiency and scalability, and with Alliances and Technology to maximise Microsoft incentives, funding and cloud growth.
Support Sales, Customer Success and Marketing with propositions and go-to-market activity.