Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Cheltenham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Infrastructure Specialist in Cheltenham. The role involves working with Cloud, Network, and Security teams to enhance customer satisfaction and support critical infrastructure projects. Ideal candidates will have experience in Cloud technologies and strong communication skills. The position offers growth opportunities and a collaborative environment.

Benefits

26 days annual leave plus public holidays

Company matched pension

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Ongoing development and support

Qualifications

• Experience in Cloud technologies and On-premise Cloud Services.
• Knowledge of Networking Concepts and Microsoft SQL Server.

Responsibilities

• Training internal staff and customers on products and solutions.
• Monitoring customer incidents and reporting on accounts.
• Creating and reviewing technical documentation.

Skills

Leadership

Problem-solving

Excellent communication

Collaboration

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

Microsoft Exchange Server 2016 and above

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Cheltenham

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Client:

Telent

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.

The Cloud Engineer will develop and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by building and maintaining the nation's critical infrastructure.

Cloud Engineer - Responsibilities include:

• Training internal engineering staff and customers on products and solutions.
• Supporting Professional Services and Sales opportunities within Network Services.
• Monitoring customer incidents and reporting on nominated accounts.
• Highlighting trends, security threats, or technical bulletins affecting customers.
• Managing documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
• Following internal and external processes regarding task allocation, completion, reporting, and change management.
• Assisting with Proof of Concept (PoC), Type Approval activities, and lab testing.
• Creating and reviewing technical documentation such as TA, POC, RFC, WI, and SoW.
• Pre-staging equipment for customer sites as part of projects or installs.
• Participating in customer meetings and support reviews.
• Ensuring accurate and timely timesheet submissions.
• Maintaining certifications aligned with business objectives.
• Completing and submitting overtime and expenses accurately.
• Adhering to GDPR and security policies.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including Azure, Linux, MS SCCM, and MS Exchange, with support environment experience and On-premise Cloud Services exposure. We will help you develop your skills further.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities and a proactive attitude
• Strong work ethic and ownership
• Hands-on with relevant technology
• Collaborative and trustworthy relationship-building skills
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or as part of a team

What we offer:

A career at Telent offers growth across sectors, roles, and technologies, with opportunities to develop new skills and make an impact. We foster an inclusive culture that values diversity and encourages authenticity.

Additional benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company matched pension
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing development and support
• Additional benefits discussed at offer stage

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support, design, and maintenance. Join us to make a real impact and help connect communities using innovative technology. Our team of over 3,000 dedicated professionals is committed to excellence.