Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in the UK is seeking a Cloud Infrastructure Specialist to join its Engineering team in Southampton. The role involves supporting Cloud, Network, and Security projects while ensuring high customer satisfaction. Ideal candidates will have knowledge of Azure, Linux, and relevant certifications. The company values diversity and offers various benefits, including 26 days of annual leave and ongoing development opportunities.

Benefits

26 days annual leave

Pension scheme

Health support

Discounts

Ongoing development

Qualifications

• Experience in a support environment with on-premise Cloud Services.
• Certifications such as MCSA, VMware, or LPIC-2 are desirable.

Responsibilities

• Train internal engineering staff and customers on products and solutions.
• Maintain awareness of all customer incidents and report on nominated accounts.
• Ensure accurate timesheet submissions and compliance with GDPR.

Skills

Azure

Linux

Communication

Problem Solving

Education

MCSA

VMware

LPIC-2

Tools

MS SCCM

MS Exchange

SQL Server

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Bournemouth

Client:

Telent

Location:

Bournemouth, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and ensuring high customer satisfaction by acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk within Telent.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to innovate and develop networks and systems for millions, with the work making a significant impact and helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of all customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Ensure all documentation and technical information related to customer platforms and Telent Cloud Services are accurate and up-to-date.
• Adhere to internal and external processes regarding task allocation, completion, reporting, and change management.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation such as TA, POC, RFC, WI, and SoW.
• Assist in the pre-staging of equipment for customer sites and participate in customer meetings.
• Ensure accurate timesheet submissions and compliance with GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux exposure, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being advantageous.

• Certifications such as MCSA, VMware, or LPIC-2 are desirable but not essential.
• Knowledge of Networking, SQL Server, Azure MFA, and other relevant technologies is required.
• Excellent communication skills and a problem-solving mindset are essential.

What we offer:

A career at Telent offers opportunities across sectors and technologies, with benefits including 26 days annual leave, pension scheme, health support, discounts, and ongoing development.

We value diversity and inclusion, fostering a culture where everyone can thrive. Our core values are:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid

About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK. Join us to make a significant impact and fulfill your potential.