Cloud Engineer (Managed Services)

JR United Kingdom; Wakefield; On-site; GBP 45,000 - 70,000; Full time

Job summary

Une entreprise de services gérés recherche un Cloud Engineer (Azure) pour soutenir des systèmes internes et clients. Le rôle inclut la résolution de problèmes techniques avancés, l'automatisation des processus, et le mentorat d'une équipe junior. Avec des certifications Microsoft essentielles, ce poste offre des avantages tels que des congés annuels, des évaluations salariales et un accent sur le développement personnel.

Benefits

33 jours de congés (augmentant chaque année)

Revisions salariales annuelles

Programme de bonus

Pension

EAP

Activités sociales actives

Qualifications

• Certifications Microsoft demandées.
• Compétences en support technique et automatisation indispensables.
• Capacité à encadrer des membres juniors.

Responsibilities

• Fournir un support de 3ème ligne et aider à former les membres juniors.
• Résoudre des escalades techniques complexes et créer des ressources de connaissance.
• Automatiser et optimiser les demandes de service.

Skills

Problem-solving

Detail-oriented

Team player

Service quality

Continuous improvement

Education

Certifications Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300

Job description

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Client:

Location:

wakefield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.