Cloud Engineer (Managed Services)

JR United Kingdom; Leeds; On-site; GBP 35,000 - 55,000; Full time

Job summary

A managed service provider in Leeds seeks a Cloud Engineer to support customer and internal systems, resolve technical issues, and lead automation efforts. The role requires specific Microsoft certifications and emphasizes problem-solving, team collaboration, and service improvement. Offers include 33 days holiday and a strong focus on learning and development.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

EAP (Employee Assistance Program)

Strong focus on learning and development

Active social calendar

Qualifications

• Required certifications include Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.
• Problem-solving and detail-oriented skills are crucial.
• Experience with automation and Azure management is necessary.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and automate service requests.
• Manage Azure, Microsoft 365, and support ITIL processes.

Skills

Problem Solving

Attention to Detail

Team Player

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Job description

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Cloud Engineer (Managed Services), leeds, west yorkshire

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Client:

Location:

leeds, west yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.