Cloud Engineer (Managed Services)

JR United Kingdom; Plymouth; On-site; GBP 45,000 - 75,000; Full time

Job summary

A Managed Service Provider is seeking a Cloud Engineer (Azure) to provide pivotal support for customer and internal systems. In this role, you’ll resolve complex technical issues, automate service requests, and optimize platform performance, contributing to innovative technology solutions. The position offers extensive benefits including 33 days of holiday and a strong focus on continuous improvement.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

EAP

Qualifications

• Experience with Azure, Microsoft 365, Exchange, and Intune is essential.
• Certifications in Azure and Microsoft technologies are required or recommended.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Manage and optimize Azure, Microsoft 365, and virtualized environments.
• Lead technical projects and participate in an on-call weekend rota.

Skills

Problem-solving

Team player

Detail-oriented

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Job description

Client:

Location:

plymouth, United Kingdom

Job Category:

Other

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-

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

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Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.

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Advert last updated on 04/06/2025 by JR United Kingdom.