Cloud Engineer

Ekco; Milton Keynes; On-site; GBP 60,000 - 95,000; Full time

Benefits offered by this job

25 days annual leave + public holidays

Birthday Leave

Company Pension Scheme

Employee Assistance Programme (EAP)

EkcOlympics

Pluralsight access

International progression

Job summary

Ekco is hiring for a DevOps/Platform Engineer in Milton Keynes to design, deploy and manage cloud infrastructure for multiple customers. You will implement IaC with Terraform, run Kubernetes clusters (AKS/EKS), build CI/CD pipelines and automate tasks using scripting languages, while working within ITIL-based processes and SLAs.

You will also engage with customers, document runbooks, and mentor junior engineers as part of a security-first MSP culture focused on operational efficiency and

Qualifications

• Solid hands-on experience with Azure production environments.
• Strong Terraform experience.
• Hands-on experience running Kubernetes in production, ideally AKS or EKS.
• Experience building and maintaining CI/CD pipelines.
• Scripting ability in PowerShell, Python and/or Bash.
• Strong understanding of cloud networking and identity.
• Experience with Docker and container-based application delivery.
• Comfortable supporting live services within ITIL-based processes and SLAs.

Responsibilities

• Provide 2nd/3rd line support for customer cloud platforms, resolving incidents, service requests and problems within agreed SLAs.
• Monitor platform health, performance and availability, and respond proactively to alerts.
• Carry out change management in line with ITIL processes, including planning, peer review and implementation of changes.
• Participate in an on-call rota (with additional allowance).
• Design and deploy cloud infrastructure, including landing zones, networking, identity, compute, storage and PaaS services.
• Deliver migrations from on-premises and other clouds into Azure/AWS.
• Produce clear technical documentation, runbooks and handover materials.
• Design, build and maintain infrastructure as code using Terraform, including reusable modules, remote state management and workspace/environment strategies across multiple customers.
• Deploy, operate and upgrade Kubernetes clusters (AKS, EKS), including node pool management, networking (CNI, ingress controllers), RBAC and cluster security.
• Build and manage container images and registries (ACR, ECR), including image scanning and lifecycle policies.
• Implement observability across platforms and clusters using Azure Monitor, CloudWatch, Prometheus, Grafana or Datadog, with meaningful alerting rather than noise.
• Support customers' development teams with platform guidance, pipeline design and deployment best practice.
• Identify repetitive operational tasks and automate them using PowerShell, Python, Azure Automation, Logic Apps, Lambda or similar.
• Contribute to our internal automation and tooling, helping standardise how we build and run customer environments.
• Recommend and implement improvements to security posture, resilience and cost efficiency.
• Work directly with customers and internal Technical Account Managers to understand requirements and deliver outcomes.
• Contribute to service reviews and technical roadmap discussions.
• Mentor junior engineers and share knowledge across the team.

Skills

Azure

Terraform

Kubernetes

CI/CD pipelines

Docker

PowerShell

Python

Bash

Cloud networking

ServiceNow

Tools

AKS

EKS

Azure Monitor

CloudWatch

Grafana

Job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.

IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, How We Work Matters As Much As What We Deliver. Our People Live By Four Core Values That Shape Everything We Do

• On It: We take ownership, follow through, and get things done.
• All In : We collaborate, support each other, and commit fully to shared goals.
• Connected: We build trusted relationships with colleagues, clients, and partners.
• Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

If these values resonate with you, you’ll feel right at home here.

The Role

Day-to-day At Ekco

Operations and support

• Provide 2nd/3rd line support for customer cloud platforms, resolving incidents, service requests and problems within agreed SLAs
• Monitor platform health, performance and availability, and respond proactively to alerts
• Carry out change management in line with ITIL processes, including planning, peer review and implementation of changes
• Participate in an on-call rota (with additional allowance)

Build and delivery

• Design and deploy cloud infrastructure, including landing zones, networking, identity, compute, storage and PaaS services
• Deliver migrations from on-premises and other clouds into Azure/AWS
• Produce clear technical documentation, runbooks and handover materials

DevOps and platform engineering

• Design, build and maintain infrastructure as code using Terraform, including reusable modules, remote state management and workspace/environment strategies across multiple customers
• Deploy, operate and upgrade Kubernetes clusters (AKS, EKS), including node pool management, networking (CNI, ingress controllers), RBAC and cluster security
• Build and manage container images and registries (ACR, ECR), including image scanning and lifecycle policies
• Implement observability across platforms and clusters using Azure Monitor, CloudWatch, Prometheus, Grafana or Datadog, with meaningful alerting rather than noise
• Support customers' development teams with platform guidance, pipeline design and deployment best practice

Automation and continuous improvement

• Identify repetitive operational tasks and automate them using PowerShell, Python, Azure Automation, Logic Apps, Lambda or similar
• Contribute to our internal automation and tooling, helping standardise how we build and run customer environments
• Recommend and implement improvements to security posture, resilience and cost efficiency

Customer engagement

• Work directly with customers and internal Technical Account Managers to understand requirements and deliver outcomes
• Contribute to service reviews and technical roadmap discussions
• Mentor junior engineers and share knowledge across the team

About you

• Solid hands-on experience with Azure production environments
• Strong Terraform experience
• Hands-on experience running Kubernetes in production, ideally AKS or EKS
• Experience building and maintaining CI/CD pipelines
• Scripting ability in PowerShell, Python and/or Bash
• Strong understanding of cloud networking and identity (VNets/VPCs, DNS, private endpoints, VPN, ExpressRoute/Direct Connect, Entra ID, IAM)
• Experience with Docker and container-based application delivery
• Comfortable supporting live services within ITIL-based processes and SLAs, using tools such as ServiceNow, ConnectWise or Halo
• Clear communicator, able to work directly with customers and their development teams

Desirable

• Previous MSP or multi-tenant experience
• Terraform Cloud/Enterprise
• Serverless (Azure Functions, Lambda) and event-driven architectures
• Knowledge of backup and DR tooling (Azure Backup, Veeam, AWS Backup)

Certifications (desirable, or willingness to achieve)

• Microsoft: AZ-104, AZ-400, AZ-305
• HashiCorp Terraform Associate
• CNCF: CKA (Certified Kubernetes Administrator) or CKAD

Benefits / Perks

• Time Off: 25 days annual leave + public holidays
• Birthday Leave: One extra day off to celebrate
• Company Pension Scheme
• Employee Assistance Programme (EAP) for wellbeing support
• EkcOlympics: Global team activity challenges
• Unlimited access to Pluralsight for continuous development
• Real opportunities to grow, including international progression

Why Ekco

• Company of the year 2026 Tech Excellence Awards
• Microsoft’s 2023 Rising Star Security Partner of the Year
• First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
• A culture rooted in diversity, equality, inclusion & belonging
• A commitment to internal mobility and career progression
• Flexible, family-friendly working at the heart of our culture
• Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.