Cloud Engineer
Ekco
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Benefits offered by this job
Job summary
Ekco is a cloud solution provider delivering security-first Managed Services across the UK and Europe. The role covers Azure, Terraform, Kubernetes and DevOps, with emphasis on automation, IaC, and scalable platform engineering.
You will work with customer teams, contribute to platform guidance, and help evolve best practices while supporting live services within ITIL processes.
Qualifications
- Solid hands-on experience with Azure production environments.
- Strong Terraform experience.
- Hands-on production Kubernetes experience (AKS/EKS).
- Experience building and maintaining CI/CD pipelines.
- Scripting ability in PowerShell, Python and/or Bash.
- Strong understanding of cloud networking and identity (VNets/VPCs, DNS, private endpoints, VPN).
- Experience with Docker and container-based delivery.
- Comfortable with ITIL-based processes and tooling (ServiceNow/ConnectWise/Halo).
- Clear communicator with customers and development teams.
Responsibilities
- Provide 2nd/3rd line support for customer cloud platforms within SLAs.
- Monitor platform health, performance and availability and respond to alerts.
- Design and deploy cloud infrastructure including landing zones and identity.
- Deliver migrations from on-premises and other clouds into Azure/AWS.
- Design, build and maintain IaC with Terraform across multiple customers.
- Deploy and manage Kubernetes clusters and CI/CD pipelines.
Skills
Tools
Job description
About Ekco
Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.
We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.
In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.
Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.
At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:
On It: We take ownership, follow through, and get things done.
All In : We collaborate, support each other, and commit fully to shared goals.
Connected: We build trusted relationships with colleagues, clients, and partners.
Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.
If these values resonate with you, you’ll feel right at home here.
The Role
Day-to-day at Ekco:
Provide 2nd/3rd line support for customer cloud platforms, resolving incidents, service requests and problems within agreed SLAs
Monitor platform health, performance and availability, and respond proactively to alerts
Carry out change management in line with ITIL processes, including planning, peer review and implementation of changes
Participate in an on-call rota (with additional allowance)
Design and deploy cloud infrastructure, including landing zones, networking, identity, compute, storage and PaaS services
Deliver migrations from on-premises and other clouds into Azure/AWS
Produce clear technical documentation, runbooks and handover materials
Design, build and maintain infrastructure as code using Terraform, including reusable modules, remote state management and workspace/environment strategies across multiple customers
Deploy, operate and upgrade Kubernetes clusters (AKS, EKS), including node pool management, networking (CNI, ingress controllers), RBAC and cluster security
Build and manage container images and registries (ACR, ECR), including image scanning and lifecycle policies
Implement observability across platforms and clusters using Azure Monitor, CloudWatch, Prometheus, Grafana or Datadog, with meaningful alerting rather than noise
Support customers' development teams with platform guidance, pipeline design and deployment best practice
Identify repetitive operational tasks and automate them using PowerShell, Python, Azure Automation, Logic Apps, Lambda or similar
Contribute to our internal automation and tooling, helping standardise how we build and run customer environments
Recommend and implement improvements to security posture, resilience and cost efficiency
Work directly with customers and internal Technical Account Managers to understand requirements and deliver outcomes
Contribute to service reviews and technical roadmap discussions
Mentor junior engineers and share knowledge across the team
About you:
Solid hands-on experience with Azure production environments
Strong Terraform experience
Hands-on experience running Kubernetes in production, ideally AKS or EKS
Experience building and maintaining CI/CD pipelines
Scripting ability in PowerShell, Python and/or Bash
Strong understanding of cloud networking and identity (VNets/VPCs, DNS, private endpoints, VPN, ExpressRoute/Direct Connect, Entra ID, IAM)
Experience with Docker and container-based application delivery
Comfortable supporting live services within ITIL-based processes and SLAs, using tools such as ServiceNow, ConnectWise or Halo
Clear communicator, able to work directly with customers and their development teams
Previous MSP or multi-tenant experience
Terraform Cloud/Enterprise
Serverless (Azure Functions, Lambda) and event-driven architectures
Knowledge of backup and DR tooling (Azure Backup, Veeam, AWS Backup)
Microsoft: AZ-104, AZ-400, AZ-305
HashiCorp Terraform Associate
CNCF: CKA (Certified Kubernetes Administrator) or CKAD
Benefits / Perks
- Time Off: 25 days annual leave + public holidays
- Birthday Leave: One extra day off to celebrate
- Company Pension Scheme
- Employee Assistance Programme (EAP) for wellbeing support
- EkcOlympics: Global team activity challenges
- Unlimited access to Pluralsight for continuous development
- Real opportunities to grow, including international progression
Why Ekco
Company of the year 2026 Tech Excellence Awards
Microsoft’s 2023 Rising Star Security Partner of the Year
First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
A culture rooted in diversity, equality, inclusion & belonging
A commitment to internal mobility and career progression
Flexible, family-friendly working at the heart of our culture
Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.
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